DJI Care Refresh
- Comprehensive warranty for selected DJI devices
- Replacement for eligible DJI drones and accessories
- For cameras not yet activated
- Also for activated cameras not more than 48 hours
- Online repair request
The DJI Care Refresh provides a comprehensive warranty for selected DJI devices. It involves an online repair request that leads to replacement for eligible DJI drones and accessories. This service is permitted for cameras not yet activated and also for cameras activated for not more than 48 hours.
Product Features in Detail
Peace of mind for your DJI device
DJI Care Refresh is a service plan that provides you with peace of mind, covering damage to your DJI product. DJI Care Refresh is valid for 12 months and offers up to two full replacements at additional charge if accidental damage occurs to your product during normal use. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
Scenarios for replacement
The DJI Care Refresh honors the following scenarios: accident, collision, drop damage, operator error, and
Parts for replacement
For the DJI Mavic Pro and the DJI Phantom 4 Professional, the aircraft, the camera, the gimbal, and the propellers can be replaced. Meanwhile, only the aircraft and the propellers can be replaced with the DJI Inspire 2. Likewise, the gimbal and the camera can be replaced with the Zenmuse X4S and the Zenmuse X5S.
Water damage? No problem
Damage occurring after the product has come into contact with water is covered by the DJI Care Refresh. Product that suffers water damage can be replaced under DJI Care Refresh.
Validity
DJI Care Refresh is valid for 12 months. If you purchase an aircraft with DJI Care Refresh on the official DJI website, it shall take effect on the third day after the date of shipment. If you buy DJI Care Refresh separately on the official DJI website or via other channels, it shall be effective from the date on the service agreement.
Included in the Box
DJI Care Refresh
Local Australian Warranty
Warranty Information
This DJI Care Refresh comes with Local Australian Warranty.
Our products are sourced from authorised Australian suppliers and therefore come with genuine Australian warranty.
Camera Warehouse does not participate in 'Grey Market' or 'Parallel Import' activities.
| Eligible Devices | DJI Mavic Pro DJI Phantom 4 Professional DJI Inspire 2 Zenmuse X4S Zenmuse X5S |
