DJI Care Avata 360 - 12 Year Plan Licence No.

The DJI Care Avata 360 – 2 Year Plan (License) is a comprehensive protection plan designed to give drone users peace of mind while flying their DJI Avata 360.

This coverage acts as an extended warranty, offering protection for both the aircraft body and accessories, ensuring support in case of accidental damage during normal use. Whether you're flying recreationally or for professional work, it helps minimize downtime and unexpected repair costs.

The plan is available for unactivated DJI Avata 360 units, as well as already activated drones within 48 hours of activation, making it important to register within the eligible timeframe.

In the event of damage, users can easily submit an online repair request, streamlining the service process and ensuring quick assistance. Eligible cases may receive replacement units or parts, depending on the issue and coverage terms.

Designed for convenience and reliability, the DJI Care Avata 360 2-Year Plan is an essential add-on for protecting your investment and keeping your drone ready for action.

Product Features in Detail

Keep Flying
DJI Care Refresh is a comprehensive protection plan that offers affordable replacement service and accidental damage coverage. Enjoy your DJI product with greater peace of mind.

Two fast replacements
DJI Care Refresh offers two replacements in one year, including one chance to use Flyaway Coverage. When it comes to accidents like water damage, collisions, or missing aircraft, you can have your product replaced for a small additional cost. For DJI Avata, the first DJI Care Refresh replacement fee is $29, and the second replacement is $39. If you use the replacement available for Flyaway Coverage, the replacement fee will be $219.

Flyaway Coverage
DJI Care Refresh Flyaway Coverage covers situations where aircraft goes missing during flight, allowing you to enjoy worry-free flights.
*To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.

Full Coverage, Hassle-free
Accidental damage is covered by the replacement service, including collisions, water damage, etc. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.

Save Time with Express
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.

Exclusive Repair Discounts
Repair fees are no longer a concern when a non-coverage accident occurs. SJI Care Refresh provides exclusive discounts for high-quality repair service. DJI Care Refresh 1-year plan provides two times of discounted repair service in 1 year.

Rewards for Safe Flight
Throughout the service period, if you haven't used any replacements or repair services, DJI will provide you with a 1-year warranty extension as reward.

Free Shipping
DJI will cover shipping costs both ways anytime a product is sent back for replacement service.

Exclusive Service
DJI Care exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.
*For DJI Care Refresh service, please go to the support page on DJI's official website.