DJI Care Avata - 2 Year Plan

For a small additional charge, it provides three replacement units within two years, covering collisions, water damage, flyaways, natural wear, and other accidental damage. Other exclusive services include a two-year warranty, DJI Care Express, rewards for safe flight, free shipping, and more.
1. DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:
· Brand new and unactivated product
· Aircraft or gimbal activated within the last 48 hours

If the product does not meet the above conditions, please apply for video verification or contact DJI Support to send the product back. DJI Care Refresh can be purchased within 72 hours of receiving the purchasing notice.

2. DJI Care Refresh is only eligible in the region where it was purchased. DJI Care Refresh and the corresponding product must be purchased from the same country or region to enjoy the full-service benefits.

Product Features in Detail

DJI Care Refresh
Keep Flying
DJI Care Refresh is a comprehensive protection plan that offers affordable replacement service and accidental damage coverage. Enjoy your DJI product with greater peace of mind.

Three fast replacements
DJI Care Refresh offers three replacements in one year, including one chance to use Flyaway Coverage. When it comes to accidents like water damage, collisions, or missing aircraft, you can have your product replaced for a small additional cost. For DJI Avata, the first DJI Care Refresh replacement fee is $29, and the second replacement is $39. If you use the replacement available for Flyaway Coverage, the replacement fee will be $219.

Flyaway Coverage
DJI Care Refresh Flyaway Coverage covers situations where aircraft goes missing during flight, allowing you to enjoy worry-free flights.
*To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.

Full Coverage, Hassle-free
Accidental damage is covered by the replacement service, including collisions, water damage, etc. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.

Save Time with Express
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.

Rewards for Safe Flight
Throughout the service period, if you haven't used any replacements or repair services, DJI will provide you with a 1-year warranty extension as reward.

Free Shipping
DJI will cover shipping costs both ways anytime a product is sent back for replacement service.