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You are here : Home > Customer Site Reviews > Camera-Warehouse Reviews

Customer Site Reviews : Camera-Warehouse

Avg. Visitor Rating: 4.7 out of 5     Based on 398 reviews |  Write a Review
PLEASE NOTE: These reviews are 100% genuine and appear as posted by our customers. We will only ever remove a review (good or bad) when the information contained within is wrong, inaccurate or offensive.

Reviewer : Bill Rating : (5/5) Date : 18/07/2017
Good price, communication and service. All good. Many thanks.

Reviewer : Christine C Rating : (3/5) Date : 13/07/2017
The website needs a huge overhaul. Hard to navigate and unless you know exactly what you want. It is a very frustrating site and I’m pushed to look for another supplier. Product selection is great however many items not in stock.

Reviewer : BobbieG Rating : (5/5) Date : 4/07/2017
Couldn’t be happier with service, delivery and product. It’s really great to see an Australian store that actually excel !!

Reviewer : Star_ Rating : (5/5) Date : 15/06/2017
Sigma MC-11 and Sigma Dock Canon mount was my purchase. Good price, friendly and patient staff.

Reviewer : Mr Grumpy Rating : (4/5) Date : 28/05/2017
recently purchased Olympus STF* twin flash , thanks for your prompt service and delivery , another company I asked for a price is still yet to respond after 2 weeks many thanks

Reviewer : Ben Rating : (5/5) Date : 12/05/2017
Did me a favour by holding onto one of the mavic pro quadcopter drones until I could go and collect it. Friendly service, even knew my name when I walked in and said "I’m here to pick up a mavic". Thanks Paul :)

Reviewer : Geoff Rating : (5/5) Date : 22/04/2017
Its a simply amazing customer focused place to purchase your equipment. Excellent knowledge and service. Each time I go back I have never been disappointed nor wanting to purchase elsewhere. Highly recommended.

Reviewer : Justin Rating : (5/5) Date : 30/03/2017
Bought my Manfrotto Tripod & Fluid Head along with a few accessories as I had a wedding the next week to video. The staff were friendly/helpful and down to earth. Michael had some helpful tips as well! Thanks

Reviewer : Patricia Rating : (5/5) Date : 27/03/2017
I bought a Panasonic TZ110 digital camera. Staff were most helpful and patient in explaining the various functions of the camera as I know very little about photography. Also pleased to see they donate a dollar of every sale to animal welfare.

Reviewer : Brindy Rating : (5/5) Date : 25/03/2017
Great website, shop & prices! THANK YOU for donating $1 from every order to Animals Australia! I’ll spread the word about your good deeds so more customers will buy from you. Fantastic of you to share your profits on behalf of animals in need or who are suffering,who need help. Best thing I’ve seen in years to motivate me to buy from any business.

Reviewer : Simon Rating : (5/5) Date : 16/03/2017
Ordered a Manfrotto Backpack, which turned out to be discontinued. A replacement option was suggested by Craig and within two days I had the backpack in my hands. Excellent customer service. Highly recommend and will shop with Camera-Warehouse again. Thanks!

Reviewer : Ivan Rating : (5/5) Date : 2/03/2017
Panasonic Lumix DMC-FZ1000 Digital Camera arrived in good time and in good condition.

Reviewer : Emmanouel Rating : (5/5) Date : 24/02/2017
Ordered an Olympus TG4 camera, Order processed promptly. Promised delivery 27-29 Feb, Just received notice from Aus Post that it will be delivered today. Great service all around.

Reviewer : SAM PAN Rating : (5/5) Date : 22/02/2017
What a fantastic service. Great to shop somewhere where people care and know their stuff at great prices. Ben pulled a rabbit out of a hat getting me stock not available anywhere else. Big thumbs up.

Reviewer : Linda Rating : (5/5) Date : 8/02/2017
It was the prompt, knowledgable and friendly advice as well as competitive pricing that closed the deal for me. Very happy with the experience and appreciative of Ben’s patient assistance.

Reviewer : Kaz Rating : (5/5) Date : 3/02/2017
A few glitches with the availability of the camera I ordered, but through no fault of CameraWarehouse. Ben was amazing with his customer focus, and ensured I eventually received exactly what I ordered. Very professional and prompt, great communication. Make CameraWarehouse your one stop shop, you can trust them and you wont be disappointed!

Reviewer : Sylvia Rating : (5/5) Date : 26/01/2017
Placed two orders, both filled quickly and professionally. Had a delay on an item but Paul and the crew helped tremendously to provide a great alternative. Definitely would buy from this store again!

Reviewer : Geoff Rating : (5/5) Date : 26/01/2017
Prices, information and communication. All excellent. Customer service at its best. A smile and a conversation from all involved makes it very easy to recommend. Beware the front door however..fickle beast in the heat apparently.

Reviewer : Davo Rating : (5/5) Date : 22/12/2016
Brilliant no frills service. Just ordered online and here out in the country in no time at all. Highly recommended

Reviewer : Bini Rating : (5/5) Date : 20/12/2016
Andy, your customer service compel me to spend above my budget. Great customer service.

Reviewer : Rob Rating : (5/5) Date : 16/11/2016
The camera I wanted wasn’t currently in stock but I was kept informed up until the time it arrived in stock. The camera was then shipped and received within one day so great service all around. Many thanks

Reviewer : Gusb Rating : (5/5) Date : 16/11/2016
Best Internet service & best personal friendly over the phone service. Dispatch good same day & arrive overnight in less than 24 hours. Get what I wanted @ a competitive Price. Got exactly what I requested. Thanks Again Guys strongly recommend you to everyone.

Reviewer : Happyone Rating : (5/5) Date : 8/11/2016
Excellent supplier! First rate service backed by very prompt secure mail delivery interstate. Thorough packaging too. Could not wish for a better experience. Thank you and a hearty Well Done!

Reviewer : Roszn Rating : (5/5) Date : 8/11/2016
I found the camera I was looking for on your webpage -it was best price I could. I rang and ordered and picked it up today - works well. Good service thanks.

Reviewer : MissJo Rating : (5/5) Date : 20/01/2016
I have been going to Camera warehouse since I started to get serious about photography, Ben is always Super helpful and very patient with all of my questions, and believe me there has been a lot, and he always gives me a great advice and they have really reasonable prices on equipment

Reviewer : quang Rating : (5/5) Date : 14/01/2016
Good service. Friendly staff. Plus best promo in NSW for the camera I got :)

Reviewer : DavidJ Rating : (5/5) Date : 7/01/2016
Definitely my go to company for all things photographic. Great folk to do business with and a fast and efficient service.

Reviewer : ray Rating : (5/5) Date : 11/12/2015
wonderful company to deal with, thankyou.

Reviewer : AlexR Rating : (5/5) Date : 24/11/2015
Genuinely lovely people with great products at great prices. Perfect service, too. Will definitely shop here again.

Reviewer : aleena Rating : (5/5) Date : 7/11/2015
Benny is one of the down to earth people I have met, with a knowledge for cameras that is completely astounding. With very purchase I make with CameraWarehouse, i receive 100% satisfaction on customer service and on products. Highly recommended!!

Reviewer : Craig Rating : (5/5) Date : 2/11/2015
Excellent service. Ordered a lens and Flash this time. Flash was out of stock with a 4-6 week wait from supplier. Therese and Ben we very fast at organising me another brand as a replacement, with fast shipment of lens and flash. Very happy with the service they give at Camera-Warehouse. Highly recommended them. I will shop here again. Thank you very much Therese, Ben and Camera-Warehouse.

Reviewer : Sandro Rating : (5/5) Date : 17/10/2015
Quick friendly efficient service. All at a great price too. Highly recommended them

Reviewer : Craig Rating : (5/5) Date : 9/10/2015
Great service by Camera-Warehouse. I have purchased Cameras and gear from them before and I will again. Very happy with the service they give.

Reviewer : Ash Rating : (5/5) Date : 2/10/2015
I’m very impressed. I ordered a camera along with a couple accessories. I received an email telling me the main product wasn’t in stock so I wasn’t expecting it to arrive for weeks. A few days later and I have it! I’m very happy and would buy from Camera Warehouse again.

Reviewer : Gurmeet Rating : (5/5) Date : 15/09/2015
Ben is the best guy you would ever ever ever deal with. I brought a DJI Phantom 3 with an extra battery from him in June’2015. At that time DJI wasn’t quite readily available in the market and Ben got one for me in 2 days time- that was super fast and I was quite impressed when he did a special price for me as well. Now after almost 3 months I had an issue with the DJI LiPo battery, I contacted Ben again and I experienced the best ever customer post sales support- He asked me to come and get a replacement and no questions asked. CAMERA WAREHOUSE AT TEMPE ROCKS!

Reviewer : Grace Rating : (5/5) Date : 4/09/2015
This is the second time I have purchased from Camera Warehouse and once again, I’m very happy with my purchase. I went to purchase a pair of Binoculars and Ben was great to deal with. He helped compare the products and gave great prices on each, I also received great warranty on my Pentax pair of Binoculars. I will most definantly be purchasing here again. I never come across a better store for camera gear :)

Reviewer : Rating : (5/5) Date : 4/09/2015
Crazy fast shipping, the best price I could find and great customer service over the phone. Highly recommended.

Reviewer : Stallo Rating : (5/5) Date : 27/08/2015
I phoned and spoke to Ben. Item was in stock and Ben said I should receive it in about 2 days, and I did. Great service and great price. I gladly recommend CW.

Reviewer : Tezza Rating : (5/5) Date : 14/08/2015
Thanks Ben, Awesome product, fast postage. Excellent communications. A big thanks to the crew at Computer-Warehouse (Tempe) Regards Terry C

Reviewer : Grace Rating : (5/5) Date : 7/08/2015
Recently I purchased a GoPro Hero 4 Black Edition Action camera from Camera Warehouse & I could not be happier with both the camera, price and the service provided. It does not get any better than this. Camera is perfect and Ben from CW was fantastic to deal with. Responded to all my email queries and even held aside a camera from me until I could pick it up. Very helpful staff & I would highly recommend Camera Warehouse to anyone looking to purchase camera gear. Great prices and unbeatable service. Thanks Ben!

Reviewer : Davo Rating : (5/5) Date : 30/07/2015
I always contact a retailer before I buy online. Staff at CW were friendly and helpful on the phone, unlike other stores I’ve called. Emails were answered and the Pentax binoculars I ordered arrived in WA on time and well-packed. Will definitely be ordering from them in the future. Thanks guys.

Reviewer : Hibbo Rating : (5/5) Date : 28/07/2015
Awesome service. Awesome price. A tad long to reply but hey, the reply comes. Heaps excited to get my stuff in the next few days. Thanks Ben.

Reviewer : DogWench Rating : (5/5) Date : 15/01/2015
Ordered my very reasonably priced camera and ordered it to be posted to rural NSW. Was a very quick turnaround as I had to leave for thailand. At the last minute realised it wouldn’t arrive so asked if they could deliver it to a Sydney address at 8pm the evening before I left. I was quite anxious but, sure enough the camera arrived. Fantastic service and many thanks. Looking forward to using them again.

Reviewer : Jo Rating : (1/5) Date : 9/01/2015
After much research I decided to order a lens from Camera Warehouse .As I needed the lens in a week I called to check if product was in stock which it was.I received an email to say i had paid but that was further communication to say it had been dispatched.I called after 4 days and was told they would look into it and call..still nothing.Called again 6 days later and was told it had been sent..arrived. 11 days after ordering( we live 5hrs from Sydney) and too late for my daughter who had gone overseas.Very disappointed .Was told they would refund $15 express post charge but didn’t .!!

Reviewer : Scottc Rating : (5/5) Date : 31/12/2014
I ordered a lens filter and needed it before Xmas. Item was received in WA in 2 days. Great job.

Reviewer : Hartmut Rating : (5/5) Date : 24/12/2014
Awesome service, super fast delivery. Very friendly and helpful - will buy again. Thanks Benn!

Reviewer : ammark19xx Rating : (5/5) Date : 19/12/2014
I have a Canon EOS 600D with a single kit lens. Seeing the unbeatable price here, I bought a Sigma 17-50 f2.8 OS lens online. It was a very easy transaction, and the 2 times we spoke on the phone after the purchase, the store rep was very helpful over the phone. I received my lens in 5 working days. I was a bit worried about the lens itself, having read that Sigma lens copies tend to have variations in how well they focus, and may need to be sent for calibration. So far, all afternoon I’ve tried out the centre autofocus point through this lens on a focus chart at different focal lengths and apertures and the lens is tack sharp. It blows my Canon kit 18-55 IS in terms of sharpness. Overall the lens tone is a bit warmer, which is easily corrected anyway. I’m very happy with these first impressions!

Reviewer : Gazza M Rating : (5/5) Date : 11/12/2014
Once again the ordering and service was excellent. Order made and at store within 2 day. Great work

Reviewer : Gazza M Rating : (5/5) Date : 4/12/2014
Great service, notification email to let me know when filters arrived was great

Reviewer : Joe Rating : (5/5) Date : 24/10/2014
I have great experience buying by the product from the company. They updated me with progress of my delivery.

Reviewer : Brian Rating : (5/5) Date : 11/09/2014
great service, great price, highly recomend

Reviewer : teesee Rating : (5/5) Date : 21/08/2014
Thanks for the great service. I ordered a camera, but through no fault there was a 3 day delay sending same. You rang me to let me know of the delay, nice touch. Great price, I would highly recommend you to everyone. Thanks for great service.

Reviewer : Kita Rating : (5/5) Date : 23/07/2014
Thanks guys! Living in the centre of Australia we tend to deal with the fact that we won’t receive deliveries for at least 7 days + We received our canon selphy printer withing 3 days and everytime I spoke to someone at the store I always got the answer to my questions! will be back! Cheers Guys!

Reviewer : Freddy Rating : (5/5) Date : 11/07/2014
Great service from Ben as usual. Good communications as usual. It took around four months for my lens to become available in Australia and as soon as it arrived, Ben called and it was here within 2 days. Very Pleased. I like to do business with this company they are always polite, understanding and helpful. Thank You

Reviewer : David Rating : (5/5) Date : 24/02/2014
Cheapest price(often significantly) on a large zoom lens of any Australian-based competitor I could find.Lens+filter arrived rural NSW,6 working days after placing order. Would certainly use Camera Warehouse again. Now to see whether I’ve made right decision re size & make of lens !!

Reviewer : Cassie Rating : (5/5) Date : 19/02/2014
These guys are lovely. Super friendly and very helpful. We were after a tripod part and they beyond the call of duty to help. The gentlemen who served us was patient and polite. I will recommend camera warehouse to my friends and use them in the future. There shop/showroom is neat and tidy. Overall, it was well worth visiting them and we left with what exactly what we needed.

Reviewer : Loulou Rating : (5/5) Date : 30/12/2013
I ordered a zoom lens over the phone for my daughter for Christmas. The guy was extremely helpful and I had the lens in 2 days in time for Christmas. Thank you.

Reviewer : ’" Rating : (3/5) Date : 24/12/2013

Reviewer : sdfs Rating : (3/5) Date : 24/12/2013

Reviewer : shaz Rating : (1/5) Date : 20/11/2013
I’ve been trying to find out what’s happening with an order I placed early October, have sent reply, phoned 5 answer....not happy!!

Reviewer : Madbro Rating : (4/5) Date : 31/10/2013
I ordered the Manfrotto tripod and paid. I was then notified it was not in stock and that I would have to wait if I wanted the tripod. I chose to wait and was informed of the eta. Communication was good, the product excellent.

Reviewer : Big A Rating : (5/5) Date : 19/07/2013
Ordered camera, lens and some other stuff 11.00 Thursday, verified credit card that afternoon, camera arrives (in Tas) 11.00 Friday! Outstanding service. Thank you.

Reviewer : Em Rating : (5/5) Date : 23/05/2013
I was in a spot of bother when I urgently needed an additional tripod for a job. I saw they had a suitable tripod on their webpage, I called up at 4:30pm to see if it was in stock and the gentleman said he would check and call back. He did, it was, I paid using my credit card, and he ordered a rush delivery for next day delivery. I called the next day at lunchtime to ensure it was still on its way, he assured me it was, and I had delivery of the goods by 3pm. Brilliant. Thanks.

Reviewer : ezypzy Rating : (5/5) Date : 26/12/2012
Rang to see if they had the advertised Nikor lens in stock, no. They followed up and were able to get the lens I was after, sent the next day and delivered the day after. Great communication and follow up. No hesitation to deal with them again. Thanks Paul.

Reviewer : Amber Rating : (1/5) Date : 24/12/2012
I ordered a product in the last week of November and it is now a day before Christmas and I STILL haven’t received it! For something that is only meant to take maximum a week to receive, four weeks is a way too long. I have had no update as to the delay but rather I have had to call over 5 times to see what was going on. I am now incredibly behind in my work and won’t be ordering through Camera warehouse again.

Reviewer : karie Rating : (1/5) Date : 9/10/2012
i ordered online last friday. have been calling ever since and all phone lines are diconnected and emails unanswered. nothing updated online. not happy as need this product asap for work!

Reviewer : scotty Rating : (1/5) Date : 5/10/2012
I also tried calling all day, and have sent 4 emails re a product that was to be shipped overnight...thats not even been proceesed 2 days later.. poor comunication - actully no comunication. will never even consider this place again! stay clear if you want good customer service cause you wont get it here!

Reviewer : BobbieG Rating : (1/5) Date : 5/10/2012
I too have been trying to contact you, three emails later, there’s still no response. Tried phoning, numerous times and there’s been no answer. This is terrible service for online customers. Also, you allowed me to pay for the item, only to find that, on the order, it shows 0 available. I’m complaining to PayPal.

Reviewer : Angelita Rating : (1/5) Date : 2/10/2012
I tried emailing you as suggested on your website but it seems your mail system is not working. I tried calling your store no answer and left messages no reply. II’m very disappointed. just want my money refund.

Reviewer : gird76 Rating : (5/5) Date : 23/08/2012
Take your chances on eBay or elsewhere, or come back to the service and security of Camera Warehouse - terrific retail experience and 1st class service.

Reviewer : Ollie B Rating : (5/5) Date : 7/08/2012
Collected My Nikon D800 yesterday, everything went very smoothly, no complaints whatsoever.

Reviewer : The Bear Rating : (4/5) Date : 1/08/2012
Just collected my Nikon D800. Not quite the best price, but having the shop in the city made my decision easy. I ordered online, but I like being able to go and talk to someone and to collect my purchases. Good tracking facility on the web and good personal, no bull service in the shop. I’ll be buying most if not all of my camera equipment from you guys in future.

Reviewer : TedWit Rating : (5/5) Date : 8/06/2012
I was after a Canon EOS60D car charger, and [Camera Warehouse] had by far the best price available. After reading the customer reviews, I had a moment of doubt when I rang the 1300 number to confirm availability and got a recording asking me to leave a message, and then the line terminated before I could do so. In all fairness, it was around 10pm, and a long shot to expect a real human to answer. I rang again during business hours next day, got the answering service again, and successfully left a message. After 4 hours and no response (crikey, we get impatient nowadays!) I rang again and an efficient human confirmed that the item was indeed in stock. I completed the internet order, received an immediate confirmation, and within hours follow-up advice that the item had been sent. It turned up two days later - from Sydney to Darwin, this is a remarkable situation. This business excels at what they do, and will be my first port of call for future purchases. Well done, Camera Warehouse!

Reviewer : Chris H Rating : (5/5) Date : 21/05/2012
Had already bought the Nikon Coolpix S9200 from another store, but then discovered they didnít expect them in stock for another 15 or so days. Looked elsewhere and found Camera-Warehouse and other store. Recieved a reply to my enquiry to Camera-Warehouse surprisingly quickly, and no reply at all from the other store.Communication was excellent, as was the deal. Shipping was better than I couldíve ever expected as well.Overall great experience, and Iíll recommend Camera-Warehouse to anybody looking for camera gear!Thanks again!

Reviewer : Dan G Rating : (5/5) Date : 23/04/2012
I ordered two products (one Tamron lenses and one filter, separately). Both times I found this online shop great to deal with, the lenses were at a special price and they arrived as promised in two days, the filter is on its way and it looks like it will come in one day!. I checked by phone with the shop and the response was prompt, informative and polite. Great experience for me, will use this online shop again.

Reviewer : leterpee Rating : (5/5) Date : 11/04/2012
In spite of the easter break, my order from you (the very rare Nik Colour Efex Pro 3 for Nikon Capture NX2) arrived today - very quick and efficient service.Thanks for all your assistance with this purchase.

Reviewer : Gerry Rating : (1/5) Date : 26/03/2012
i tried calling your store no answer and left messages. I tried emailing you as suggested on your website but it seems your mail system is not working as well
[CW says: Sorry, Gerry, in our efforts to simplify our systems, we temporarily lost email, but that is now fixed]

Reviewer : LauraC Rating : (5/5) Date : 23/03/2012
WOW. I cannot believe the speed and quality of the customer service, and the speed of delivery! There was a minor glitch when ordering online on 22-3-12 (this can happen to anyone and it doesnít bother me at all) so I sent CW an email and they promptly replied and got the order finalised. By around 3pm that afternoon I got notification it had been shipped, and at 8.30am this morning, I had a knock on the door from the AAE courier with my parcel. I just canít believe how quickly it got here! So absolutely TOP quality customer service/communication and delivery. Extremely happy customer and I will most certainly be back again. HIGHLY recommended, and will recommend to everyone I know :) Thanks!

Reviewer : madwayne Rating : (5/5) Date : 16/03/2012
Quite possibly the best on line shopping experience I have ever had, and there have been plenty. Just awesome, ordered Thursday afternoon arrived Friday morning and at a fantastic price which makes it even better.

Reviewer : Muz Rating : (5/5) Date : 8/03/2012
Needed a new Tripod. Had an idea of what I was after. Camera-Warehouse had the best price by a good margin. Placed my order online, very easy process, goods arrived the next day, very good job for an interstate shipment.Great feedback throughout the whole process and the ability to track the item gave me peace of mind everything was happening as it should.Highly recommend and will use again for sure.

Reviewer : Dzign.Art Rating : (5/5) Date : 7/03/2012
I ordered Kata Bag 3n1 33 with Tripod Holder on Tuesday (6 March 2012), the website is very informative stating the availability of the item. Once the order has been made and payment was done, Camera Warehouse kept me informed with email and the tracking code. The next day, the items arrived with good condition. Iím very happy with the service of Camera Warehouse and will recommend to my other friends

Reviewer : Happy Me Rating : (5/5) Date : 28/02/2012
Prompt, reliable, great delivery of great product. Description of product was good, having fun playing with it. Thanks.

Reviewer : sumnersn Rating : (5/5) Date : 20/12/2011
Placed an order for a Canon 100mm Macro USM lens and withing 24 hours the lens arrived - thankyou to the Camera Warehouse team - excellent customer service thank you

Reviewer : ani Rating : (2/5) Date : 12/11/2011
Very hard to use the ’comparison’ between two cameras. It does not make any sense. Perhaps it might looks different if I were using MS Windows, I do not know.

Reviewer : Caver Rating : (5/5) Date : 8/11/2011
Lots of 5 star ratings on the list there. My comments only echo those which have gone before. I love walking into the shop, it’s an Aladdin’s Cave! Thanks again Guys!

Reviewer : esky Rating : (5/5) Date : 2/11/2011
I am very happy with the camera bag I bought and also they (camera warehouse) are very good communicators.

Reviewer : TA Rating : (5/5) Date : 27/10/2011
Great communication and helpful staff. My online transaction went smoothly and goods were shipped promptly. Highly recommended.

Reviewer : Sean Rating : (5/5) Date : 6/10/2011
Great service, good communication, fast delivery, I will shop at Camera warehouse again. Thank-You.

Reviewer : relz Rating : (5/5) Date : 22/09/2011
Thankyou for your great service! Ordered over the phone, price matched some items and fast delivery. I’ll be buying from you again!

Reviewer : Vincent Rating : (1/5) Date : 14/09/2011
To the sale department of Camera-Warehouse, I order the "Slik Pro 500HD" in 17-06-2011, now 3 months passed, I still DID NOT recieve my order, no email to inform me about my order since 25-07-2011, and that 51 days ago.....I WANT MY MONEY BACK NOW + THE 3 MONTHS INTEREST ON IT.
[CW says: We are very sorry for the delay, and apologise for the lack of communication, but we are still waiting on the stock from our supplier. They are unable to give us an ETA on this item. You are, of course, entitled to a refund and we can cancel the order at any time.]

Reviewer : Kroz Rating : (5/5) Date : 31/08/2011
This is around the 4th time I have ordered from you. Never had a problem staff are friendly, knowledgeable and professional. The equipment arrives on time or when promised. When next I need something I will be sure to call again.

Reviewer : parwood Rating : (5/5) Date : 26/08/2011
ordered on line midday Thursday and my order arrived at my door 10am the following day! fantastic service and great price. will be sure to recommend camera warehouse to my friends

Reviewer : Camera Col Rating : (5/5) Date : 15/08/2011
Just want to say a big thank you to the sales team at the Royal Express shop for making my second purchase of camera gear so simple - plus their advice on the suitability of certain items for my current camera/lenses was gratefully received. CW is definitely my no. 1 camera store.

Reviewer : Brendan Rating : (5/5) Date : 11/08/2011
Just wanted to say that I was really happy with the service I received over the phone regarding some questions I had, and next day delivery which was great.

Reviewer : lgwhi1 Rating : (5/5) Date : 29/07/2011
Ordered the Pentax K5 on Tuesday. Emailed C/w on Wednesday to make sure they had stock as I am travelling next week. New Camera arrived Thursday: canít wait for the weekend to unpack my new treasure. Fantastic services, Thanks.

Reviewer : Rjas Rating : (5/5) Date : 29/07/2011
Order placed on Tuesday and delivered on Thursday, even though I am on the far side of the country in a rural town.Price was competitive and service very good.

Reviewer : Kasey1986 Rating : (5/5) Date : 3/07/2011
The customer service I received BLEW ME AWAY! I had a small issue with the website so I emailed the camera warehouse. I was replied to promptly and apologized to for the inconvenience. I then called to make sure my order went through and my products arrived the next day!!!! Bloody terrific caring, organized and helpful people. I have told all my friends about the warehouse and will continue to do so. Thanks very much!!!! :-)

Reviewer : James Rating : (5/5) Date : 1/07/2011
Rang them directly, got through fine ordered what i wanted, & they called me when it arrived early. But I had issues with the web site - crashing

Reviewer : Julian Rating : (1/5) Date : 20/06/2011
Products look good, shame the website is crap. Order page crashed when I tried to change the shipping method, then the second time failed with a " credit card transaction failed" even though i had selected bank transfer! Sort it out ..
[CW says: Sorry to hear you experienced problems with the website, but we're not aware of any ongoing issues. We'll take a look and see if there's any reason why this might have happened, but we've been receiving regular orders all day]

Reviewer : jeff Rating : (5/5) Date : 16/06/2011
ordered 3 way head , great communication , fast post , very happy with this quality piece of equipment , a store worth bookmarking .

Reviewer : qudo Rating : (5/5) Date : 9/06/2011
Ordered 2 Li90 replacement batteries for my new K-5. CW promptly advised me by email of backorder and kepted me well informed. Received a shipment confirmation email one afternoon a few days later, then bang bang the courier was on my doorstep the next morning. Great service, great product, will definitely buy from CW again as a first option.

Reviewer : Richard Rating : (4/5) Date : 2/06/2011
Camera on back order.CW kept me informed and promptly advised me and despatched it when it arrived. Prices very competitive, service excellent.

Reviewer : Barb Rating : (5/5) Date : 23/05/2011
Excellent service. The camera I bought from the Sydney shop was faulty. The staff dealt with the returns process promptly, courteously and efficiently. Would definitely do business with them again & highly recommend.

Reviewer : Malcolm Rating : (4/5) Date : 11/05/2011
Slight disappointment when one of the cameras I ordered was not available in the 3-4 days promised but the staff responded quickly and followed up with the supplier which was impressive. The other camera arrived next day.

Reviewer : ron Rating : (5/5) Date : 7/05/2011
top stuff,got the genuine article within a couple of days.still cheaper with delivery charge than in store in perth

Reviewer : Bozo Rating : (2/5) Date : 26/03/2011
web transaction failed with a vbscript error. This discourages me from trying again, given that I am handing over confidential information.
[CW says: We're currently investigating an issue that is affecting a very small number of orders. Personal information remains secure throughout the checkout process, even in the very rare instance that something goes wrong.]

Reviewer : Aztil Rating : (5/5) Date : 15/03/2011
Brilliant! Order arrived complete and within 24hrs to central west NSW... Thanks, very happy with the whole process!

Reviewer : Grant Rating : (5/5) Date : 4/03/2011
Found other sites cheaper but all had bad reviews. Ordered a filter for my camera, still a lot cheaper than buying from one of our camera shops. Had Item in two days, no problems.

Reviewer : jxk Rating : (5/5) Date : 24/02/2011
Camera bag arrived on time, good condition, and at a competitive price. I contacted Camera Warehouse to delay dispatch of the item, as I as going to be away for a few days, and they were happy to oblige.

Reviewer : Kevin Rating : (5/5) Date : 9/02/2011
Extraordinary service! My L class lens arrived before the email dispatch advice but I’d already been advised by phone that the courier service would deliver the lens today. Great efficient service!

Reviewer : wendolene Rating : (5/5) Date : 8/02/2011
excallent service will deal again great commucation

Reviewer : Robbo Rating : (5/5) Date : 11/01/2011
Have ordered lots of different items and have had not one ounce of a prob lem. Was fortunate enough to be able to attend shop whilst in Sydney to purchase a lens. Again, couldn’t help me enough. Great customer service whether it be on the phone or face to face.

Reviewer : Will Rating : (4/5) Date : 10/01/2011
Prompt delivery. Good service calls were followed up and requests were promptly carried out.

Reviewer : Giampete Rating : (5/5) Date : 8/01/2011
Good service...that is all I can say...

Reviewer : Jonathan Rating : (4/5) Date : 5/01/2011
Great service both online and on the phone. Items shipped promptly however unfortunately was let down by the courier company.

Reviewer : perthskies Rating : (5/5) Date : 5/01/2011
Prompt shipping, good communication over the phone. I ordered a Canon HF S21 from here because of a lack of competitive retailers in WA. Camera Warehouse has exceeded my expectations, highly recommended!

Reviewer : Jossycat Rating : (5/5) Date : 16/12/2010
WOW! I still can’t believe how great an experience shopping here was. Saved heaps of $ off retail and products were delivered within 24hrs to my door. Wonderful customer service, great prices, superfast delivery and fantastic product - couldn’t ask for better service than that. Well done guys at Camera Warehouse, will be back to buy more after Xmas. Thanks again. Excellent.

Reviewer : Jock Rating : (5/5) Date : 13/12/2010
Absolutely outsanding. I got the best price available from a genuine Australian supplier (read the fine print about short stock being met from Hong Kong with the Ebay traders), I placed my order Thursday morning, it was here Friday (and I live in the bush) absolutely FANTASTIC!

Reviewer : bunny Rating : (5/5) Date : 12/12/2010
Excellent rapid service, Natalie was so helpful and very polite. Well Done. Will be back as needed.

Reviewer : speedymary6 Rating : (1/5) Date : 6/12/2010
Site is unavailable to place order and calls are not returned.
CW says: Sincere apologies for the lack of telephone response, but we've been down to 2 staff members this week due to illness. Normal service should now be resumed, though. We'll be happy to call you if you can send us your telephone number.

Reviewer : Ant Rating : (5/5) Date : 24/11/2010
Just got my Canon 7D delivered today. Thanks guys! I appreciated the great service I received when I spoke to someone prior to ordering and your prices canít be beat for genuine Aus Canon equipment. None of this "grey" imported stuff that most online dealers try to sell!

Reviewer : kaddy Rating : (5/5) Date : 18/11/2010
Great price. Excellent service. Fastest delivery of any Australian e-store I’ve dealt with.

Reviewer : elsee Rating : (5/5) Date : 8/11/2010
This has been the fastest delivery I have ever received. the service has been fantastic and I would be pleased to deal with camera-warehouse at any time. Thanks.

Reviewer : rsco Rating : (5/5) Date : 3/11/2010

Reviewer : Rylee Rating : (5/5) Date : 2/11/2010
Fantastic service. Spoke to someone yesterday and not even 24 hrs later receive my camera :) Thankyou so much. Will def be coming back here when I need to upgrade to a SLR :)

Reviewer : rosco Rating : (1/5) Date : 1/11/2010
had nikon d90 0n order for about a 3 weeks .now told the order may be late the person told me it may be this week it may be next week or it may be longer they dont know. they told me to give nikon a call so i did just waiting to hear from nikon australia
CW says: Our last delivery of the Nikon D90 was mid-September. We've had stock on order since then, but we've received none. We've consistently been told by Nikon that stock will arrive 'in a couple of weeks' but it's never arrived. We're sorry for any inconvenience this has caused, but there's unfortunately not much we can do if Nikon can't give us stock.

Reviewer : Judy57 Rating : (5/5) Date : 1/11/2010
What fantastic service. I ordered Canon Speedlite 270EX flash on Thu 29 Oct and delivered to my front door in WA on Mon 01 Nov in the morning - this is the fastest delivery of my internet orders ever! Will definately use Camera Warehouse again.

Reviewer : Quizzical Rating : (1/5) Date : 11/10/2010
Why is your Lumix FT2 Blue $469, but the Orange is worth $46,900? Diamond encrusted? Might want to check this! ;)
CW says: Thanks for bringing this to our attention. All fixed now

Reviewer : Crashtest Rating : (5/5) Date : 14/09/2010
So easy, trusted, the best price in Australia, and unbelievably helpful. Will come back again.

Reviewer : grazzaHobart Rating : (5/5) Date : 29/07/2010
Man, you are excellent-shopped in Hobart for a filter, one week’s delay: the filter arrived from you guys 24 hours after ordering and including postage $10 cheaper!!

Reviewer : Mick vK Rating : (5/5) Date : 27/07/2010
Canít recomend camera warehouse enough, I ordered a Tamron wide angle lens and filter on Sunday evening, paid through PayPal and it was on my DSLR by 3pm Tuesday. Great stuff!, beats any camera store within a hunderd kís of Byron Bay for ease of service and I get what I wanted.

Reviewer : Vic Rating : (5/5) Date : 14/07/2010
friendly staff incredible service goods arrived within 24 hours (Tasmania) you guys rock

Reviewer : Rosie Rating : (4/5) Date : 14/07/2010
Competitive price, great customer service, fantastic product and super fast delivery - thank you very much:)

Reviewer : Bec Rating : (5/5) Date : 1/07/2010
Excellent service, I ordered a camera bag on Tues at 4.30pm Perth time and my bag arrived at the door on Thurday at lunch time. Plus I am very happy with the Tarmac Backpack I ordered!

Reviewer : Totoro Rating : (5/5) Date : 25/06/2010
1 word: Excellent - for both service and staff

Reviewer : Lally Rating : (5/5) Date : 21/06/2010
Amazing service and helpful staff. Ordered at 1pm on thursday and product was delivered to my door by 12pm Friday (Sydney to rural Victoria). Would not hesitate recommending to friends and family. Thank you so much :-)

Reviewer : GR Rating : (5/5) Date : 20/06/2010
Camera Warehouse provide a fast, efficient and reliable service as well as very competitive pricing. I would strongly recommend them. I recently made a purchase to upgrade a camera body. The order was placed online and was ready later in the day.

Reviewer : Happy Snake Rating : (5/5) Date : 15/06/2010
Just bought a EOS550D SLR Camera and had a very tight schedule for the delivery to be met. Camera Warehouse was great in communication and follow up on the order as they didnít have it in stock at the time of order. Updates were great and kept me well informed and the item arrived well on time and as promised.Great customer service!!! Great shopping experience!

Reviewer : Vasco Rating : (5/5) Date : 9/06/2010
It was my first time buying a SLR camera and it was a fantastic experience buying from Camera WarehouseWill definetly buy from Camera Warehouse again shipping, price, communication everything was excellent :)

Reviewer : Sally Rating : (5/5) Date : 4/06/2010
My experience with Camera Warehouse was great. I received a follow-up phone call the day after placing my order to ensure the order was correct, while the service and delivery was very prompt. I will definitely come back to Camera Warehouse for any further camera needs.

Reviewer : Kev Rating : (5/5) Date : 3/06/2010
i have purchased twice from the camera warehouse and will do so again great service and fast delivery i’m in north queensland and its was delivered in two days

Reviewer : BJ Rating : (5/5) Date : 1/06/2010
I wish to say that the quality of service and the high level of communication that you have provided to me has been outstanding and I will be recommending anyone I can to use you as their supplier of photographic equipment. I will be hopefully contacting you in about 12 months time to upgraded my camera body when my personal budget allows me to.

Reviewer : Matt Rating : (5/5) Date : 27/05/2010
My first time shopping with Camera Warehouse was great. The item I ordered wasn’t in stock, but was ordered for me and was ready for pickup the following day. When I arrived to pickup gear, the staff were friendly and very helpful. Thanks.

Reviewer : goodo Rating : (5/5) Date : 25/05/2010
very fast service, happy with product and packaging.

Reviewer : Tama Rating : (4/5) Date : 27/04/2010
Prompt order taking, received order within 1 week (suited my expectations) and collected fine so all good! Only comment might be some counter assistance post sales re things to be mindful when firing it up for the 1st time but was very happy with the price and order fulfillment.

Reviewer : Tony Rating : (5/5) Date : 20/04/2010
Fast efficient service and communication, very competitive pricing, highly recommended.

Reviewer : Ian Rating : (5/5) Date : 19/04/2010
Very prompt shipping, exactly as advertised for the product I ordered. Reliable internet store.

Reviewer : Ben Rating : (5/5) Date : 19/04/2010
Great Product, good communication, quick postage and great price(Cheaper than Ebay) Thanks

Reviewer : Tammy Rating : (5/5) Date : 14/04/2010
Fantastic! Great Communication and Service. Will certainly be back. Thanks!

Reviewer : george Rating : (5/5) Date : 9/04/2010
helpful and efficient

Reviewer : Simon Rating : (5/5) Date : 30/03/2010
Items arrived exactly as described, and well packaged! Will consider using CW again.

Reviewer : pickle Rating : (5/5) Date : 19/03/2010
All items came through on time and in good condition. Packaging quality excellent with cushioning to protect all goods. Well done.

Reviewer : diane Rating : (5/5) Date : 19/03/2010
thanks to all from camera wharehouse for delivering my camera lens in time for our holiday, i will certainly buy off you again

Reviewer : Kazzy Rating : (5/5) Date : 12/03/2010
Great service, delivered promptly, just a bit shocked with the charge for using Amex, I might have missed the charge notification on the web. thanks a lot guys very impessed.

Reviewer : Louis Rating : (5/5) Date : 12/03/2010
The order made for spare parts was deivered promptly and at a competitive price. Thanks for the great service.

Reviewer : JP@UNSW Rating : (4/5) Date : 1/03/2010
Wow, this order was processed and received very quickly. My only gripe is the GST charge which included the shipping in the total.
CW says: We're currently investigating cheaper freight options for small and/or lightweight shipments. We hope to offer something very soon.

Reviewer : Jeff Rating : (2/5) Date : 20/02/2010
iíve tried to call you guys at least 8 times in the last three days. I press 2 for cameras and accessories. *no noise* then an automated armerican message says, "please leave a message" if you have a phone number, lat least answer it.the other star i gave you is for the prices. Meh.
CW says: We're sorry that your calls weren't answered. The 'music on hold' is currently not working, hence the *no noise* and this is being fixed tomorrow. There is an option to leave a message, however, and messages are returned as a priority.

Reviewer : sandra Rating : (5/5) Date : 19/02/2010
I bought the Canon EOS 1000D with 18-55mm IS Lens, ordered it yesterday morning and received it today in store. Very fast and prompt service, friendly and helpful staff on customer service that told me it would arrive in 1 day and it really did before a wedding! Very cheap prices for good quality equipment. Will shop here again :)

Reviewer : Perthslr Rating : (5/5) Date : 16/02/2010
Okay, when I was asked to rate the shopping experience when I placed my order on Sunday evening I thought I’d wait until the goods arrived. Well Its Tuesday morning and my filters have already arrived. Well I’m impressed. Great turnaround, great site and a competetive price. My first cwh experience won’t be my last.

Reviewer : Conor Rating : (5/5) Date : 16/02/2010
Great price - included extras we expected to have to pay more for. Arrived very promptly! Fantastic.

Reviewer : Stein Rating : (5/5) Date : 12/02/2010
Ordered a Kata bag (T-214) on Wednesday night and received it Friday morning. Iím very happy with the pricing for the product and the shipping. The delivery itself was fast - Iím in Perth by the way.Highly recommended. Thanks!!!

Reviewer : Kipling Rating : (5/5) Date : 11/02/2010
Very efficient and fast delivery. No problems.

Reviewer : Artie Rating : (5/5) Date : 25/01/2010
Bought the Canon Powershot G11 after much research. A fantastic unit and the only thing better than the camera was the experience of buying it from Camera Warehouse. The pricing was excellent, the service first class and the camera was in my hands within 24 hours of buying it!

Reviewer : Zackvz Rating : (5/5) Date : 18/01/2010
Ordered a D300s, changed my order about 5 times and caused lots of headaches for the team but they never got fedup and kept assisting me! Thanks a lot Paul & Erin. Iíll definitely be back.

Reviewer : peterb666 Rating : (5/5) Date : 7/01/2010
Good service and the one item out of the lot that had to be ordered in arrived in a reasonable time (even desipte having a New Year holiday in the middle).Fixed up my ordering an incorrect item quickly and efficiently over the phone. Couldnít have been easier.Only point to make it that the phone system is too prone to put you into voicemail during normal opening hours.
[CW says: Thanks, peterb666, we're looking into improving the phone system as a priority.]

Reviewer : DY Rating : (5/5) Date : 7/01/2010
Ordered My Kata backpack on Tuesday 2pm, backpack arrived nicely pack at my front door before 11am the next day, excellent service!! Easy, fast, reliable. wll definately use again.

Reviewer : Collis Rating : (5/5) Date : 18/12/2009
Ordered a Canon 7D premium kit & acc., communication & advice couldnít be better, the airfreight I still canít believe, only one day, not bad for a small town 400km below Adelaide. Saved money at the same time, brilliant, Thanks Paul and crew, merry xmas

Reviewer : lamont_ancient Rating : (5/5) Date : 17/12/2009
Purchased a Velbon RUP 40 Monopod, immediate availability and very quick delivery made it a very smooth transaction

Reviewer : Digby Rating : (5/5) Date : 28/11/2009
Great communication and lightning quick store delivery. I’ll be back.

Reviewer : Angus Rating : (5/5) Date : 27/11/2009
Ordered a Canon S90. Great service, and fast delivery.

Reviewer : Greg Rating : (5/5) Date : 21/11/2009
Ordered a Canon 7D, it arrived earlier than expected and I collected at the store. Quick and easy.

Reviewer : 87kitcat Rating : (5/5) Date : 13/11/2009
Fast delivery, great communication. I would like the site to have a "sort by" function though.

Reviewer : Mikey Rating : (5/5) Date : 10/11/2009
You guys were great. Very nice. Available to talk to. Equipment is as described. And the service was unbelieveable. Thanks again.

Reviewer : Flasher Rating : (5/5) Date : 31/07/2009
Requested an insurance quote to replace my Nikon lens. Received same evening. Ordered on approval of insurance and was here in Cairns in a couple of days. Great prices and genuine product with real warranty. You can't go wrong with CW

Reviewer : KAKA71 Rating : (5/5) Date : 28/07/2009
Received my Canon SX1 IS and other goodies yesterday. The camera is awesome. I would recommend Camera Warehouse to everybody!!! The Customer Service was fantastic.The prices were great. Will shop with you again if the need arises in the future. Thanks for all your help.

Reviewer : Mann Rating : (4/5) Date : 15/07/2009
Natalie was very nice. The wait was a bit long but her hospitality and nice smile made it a non-issue.

Reviewer : Angelina Rating : (5/5) Date : 14/07/2009
I selected a Nikon D90 with accessories. I was called on Thursday to confirm the address for the warranty card and the gear arrived on Friday. Doesn't sound too impressive until you realise that I live in Cairns - Far North Queensland. Professional website, efficient staff. Highly recommended.

Reviewer : GuitarGirl Rating : (5/5) Date : 11/07/2009
Purchased a Canon 1000D Twin Value Pack on Wed 8/7/09 at the CBD store, friendly,helpful staff,love the camera already putting it to good use. Thanks CameraWarehouse look forward to dealing with you again :)

Reviewer : Jeremy Rating : (5/5) Date : 7/07/2009
Ordered my camera bag 2:45pm Monday. Received it 3pm Tuesday. Could it be any easier?

Reviewer : snoopy Rating : (5/5) Date : 30/06/2009
Ordered my Canon G10 mid-afternoon on Monday and received same at 12.30pm the following day.Excellent service-will definately use again

Reviewer : Jason Rating : (5/5) Date : 12/06/2009
I bought the Sigma DG-530ST Flash and a Pentax FA 50mm lens. Both are excellent products and the prices I paid were the best I could find by a fair bit. Service was excellent too..

Reviewer : Ducky Rating : (5/5) Date : 8/06/2009
Professional website and amazing service! I ordered my camera just after lunch and received it the next day. I could not have wished for a more smoother and trouble-free online transaction. Keep up the good work!

Reviewer : Remi Rating : (5/5) Date : 4/06/2009
Just like to say how great your service is. On Monday morning I phoned to order a Pentax K20D camera and lens package. Staff were very efficient and said I would receive my order next day. Fantastic. As promised I did receive my camera the next day. Thank you again for the efficient, friendly and prompt service.

Reviewer : Wayne Rating : (5/5) Date : 2/06/2009
Excellent service, excellent price. My Kata backpack arrived at my door within 24 hours - much cheaper than my local camera store who did not have stock and would take 7 days to order in. Congratulations - will shop with you again.

Reviewer : Gerry Rating : (5/5) Date : 15/05/2009
Picked up a 500D body from the Sydney CBD store today, very happy with the service. Great prices and friendly staff who are quick to respond to emails. Will definitely shop here again!

Reviewer : Jody Rating : (5/5) Date : 15/05/2009
Ordered my new Canon IXUS 990IS lunchtime on Thursday (with very helpful service - thanks Paul) and the order was on my desk at work before I arrived at 9.00am this morning. I am not in Sydney, so this was a real suprise. WOW. Will definatly recommend site to friends.

Reviewer : Chris Rating : (5/5) Date : 14/05/2009
Great service and prices. Easy to get to pick-up location in Sydney CBD. No complaints at all. Will use again

Reviewer : Tracey Rating : (5/5) Date : 12/05/2009
easy, no fuss, prices comparable.. delivered within 48 hours... would use again

Reviewer : Alex Rating : (5/5) Date : 12/05/2009
Got the order the next day, great service and will use again!!

Reviewer : Jo Rating : (5/5) Date : 12/05/2009
Fantastic service ordered my camera late friday and had it delivered tuesday lunch time. Will use again Thanks!

Reviewer : tango Rating : (5/5) Date : 1/05/2009
ordered camera lunchtime tuesday, camera delivered 0900 wednesday. great service, thank you

Reviewer : Cooper Rating : (5/5) Date : 24/04/2009
Stoked with level of service received from both Erin and Paul. Their dedication to customer satisfaction and after sales support is second to none. After dealing with other online retailers, you would have rocks in your head to purchase your equipment elsewhere!

Reviewer : Clive Rating : (5/5) Date : 24/04/2009
Great service - orderd the Fuji Finepix S2000HD online at 9pm Wed, arrived in regional WA 3pm Friday. Thanks.

Reviewer : Wayne Rating : (5/5) Date : 24/04/2009
Lens arrived in regional NSW just 33 hours after placing online order. I spoke to Erin at your office twice with questions, she is so helpful and courteous.

Reviewer : Paul Rating : (4/5) Date : 20/04/2009
I found the site informative, easy to navigate and the purchase transaction was quick and easy. Apart from a slight delay due to the item being out of stock and a packaging omission, once shipped the product arrived within 24 hours. Will recommend CW and continue to shop with CW

Reviewer : Trevor Rating : (5/5) Date : 18/04/2009
I ordered an underwater housing just before Easter on the 9 April 2009 and was told that the last one had just been sold. They were expecting a delivery on Wednesday 15 April, after the Easter break. I did not expect it to arrive for a few days from then, but was very pleasantly surprised to receiver it on the 16 April. I did not receive an e-mail that it had been sent, but I am not really complaining, as it arrived so promptly.

Reviewer : K Rating : (5/5) Date : 9/04/2009
Excellent communication and service. I received my camera within days of ordering. Excellent site to deal with. I will be back.

Reviewer : Al Rating : (5/5) Date : 7/04/2009
Excellent service. Since the camera I wished to order was selling fast, Erin put one aside whilst I placed my order so I didn't miss out. Ordered late on Friday afternoon and delivered first thing Tuesday morning.

Reviewer : Denise Rating : (5/5) Date : 3/04/2009
Fantastic! Ordered a camera on Wednesday midday to be sent to Victoria. It arrived following morning. Excellent service

Reviewer : Will Rating : (5/5) Date : 3/04/2009
Excellent service. A store that actually returns your call! I ordered the Panasonic Lumix LX3 online then called the next day to confirm availability. It was not available but he said he'd call back after further checking. Couple of hours later he found one, called me and I picked up that evening. This model was out of stock at 2 other retailers and 4 other online stores.

Reviewer : adam Rating : (5/5) Date : 2/04/2009
No problems at all. Erin is always prompt answering my email enquiries. I just wish you guys had more time to talk in the shop - but if you're good, you're busy! Adam

Reviewer : Dee Rating : (5/5) Date : 21/03/2009
Awesome service. They managed to get my son the red camera he was so desperate for. Goods arrived quickly and cameras are fantastic. Thank you!

Reviewer : Susanto Rating : (5/5) Date : 11/03/2009
Woow.... amazing!!!! quick response, Excellent services.... understand customer requires, Express Delivery... very satisfied A1+++++ Thank you very much.

Reviewer : RobS Rating : (5/5) Date : 18/02/2009
Requested delivery on a particular date and it arrived on that day ! Now that's service.

Reviewer : Sally Rating : (5/5) Date : 17/02/2009
Extremely quick with enquiries, and processing. Convenient pickup store location in CBD.

Reviewer : Jane Rating : (5/5) Date : 12/02/2009
Following an initial issue with my online order, the speed and professionalism with which my problem was dealt was impressive and reassuring in that you are not dealing with a faceless internet engine, but an organisation that is personable and cares about its quality of service being of the highest standard.

Reviewer : Mr D Rating : (4/5) Date : 12/02/2009
Bought an Olympus Flash with Camera Warehouse. Email communication was quick and helpful, but I have not been able to get an answer to my phone calls on Friday and Saturday. I picked up the item at their store on 11th Feb where the overworked staff did not even try to explain the $15 extra over the agreed price by email. Except from the awkward moment at the shop, shopping was efficient and helpful and I would buy there again.

Reviewer : TeeJay3AU Rating : (5/5) Date : 4/02/2009
Great price, Australian source product at overseas pricing. Great fast delivery. They have what I want.

Reviewer : Emma Rating : (5/5) Date : 1/02/2009
Great website. I found it to be very reliable. I purchased my camera on a public holiday and it arrived 2 days later. When i called with a query the they were very helpful. There were slightly cheaper prices for the camera on other sites however i am glad i went with this one- the camera is great! Will definately use this site again.

Reviewer : Richo Rating : (3/5) Date : 24/01/2009
My first experience not a happy one. Ordered "in stock" flash gun on Tue 13 Jan but paid by Bank Transfer. My mistake - Bank takes up to 24 hrs with new payee. In meantime I was advised item now out of stock till Fri 16. By Tue 20th after my emailing and ringing it was discovered that accounts had not noticed my payment. CH apologised and immediately sent item. OK mistakes happen, they apologised and it was immediately rectified, so I can live with that. Then the circus started. Item arrived in Bris on Wed 20th but was not delivered. Apparently Aae had the wrong address! No apology, no attempt to give priority to delivering the item. Now scheduled for delivery on Tue 27th. Very frustrating.

Reviewer : James Rating : (5/5) Date : 22/01/2009
Excellent communication, fast shipping. I paid by bank transfer online, received payment Wednesday, order arrived in Brisbane Thursday! Awesome! I will be back!

Reviewer : MrTroy Rating : (5/5) Date : 20/01/2009
Bought a monopod and ball head - cheap as, hassle free, great service. thanks!

Reviewer : Mark Rating : (5/5) Date : 13/01/2009
Bought a lens from Camera Warehouse, and after a couple of weeks I realised that it wasn't what I needed. Sent it back as a 28-day return, no issues whatsoever. Will definitely be a repeat customer, very happy with the service.

Reviewer : KLG Rating : (5/5) Date : 12/01/2009
I have spent over $2,000 on several lenses, filters etc. Great products & prices, and FANTASTIC customer service! Delivery is always prompt and when I changed my mind on one lens, the exchange was dealt with easily in a friendly and helpful manner! A very happy customer here. :)

Reviewer : Oceanboi Rating : (5/5) Date : 4/01/2009
Canon 70-200mm f/4 IS LSuperfast delivery. Excellent customer service and great price for a quality lens. Highly recommended.

Reviewer : Hemiduty Rating : (5/5) Date : 3/01/2009
Camera Warehouse saved my Christmas! I had left my present shopping VERY late, and in a panic I rang them on the Thursday before Xmas, to see if they could get a Sigma 70-300 zoom lens out to me (Brisbane) before Christmas, which was the following Wednesday. Despite how busy they are at this time of year, the phone sales girl was very helpful, and advised me to order it online that night. I did so, and received an email confirming my order the next morning. I rang them back that afternoon, and a different (I think) girl was just as helpful, and told me that the item had already been shipped! I had it delivered to a different address so the present would not get discovered, and it turned up there on the Monday, well in time for Christmas. They went to all this trouble for a $200 lens, answering my calls with great service, getting the lens out ASAP and got all of the alternate delivery info spot on etc., and all this in the last few rush days of Christmas! Well done. Buy with confidence from this seller - they were also the cheapest in Aus for Sigma lenses, better than the auction sites etc. Camera Warehouse, you are the best!

Reviewer : Archie Rating : (5/5) Date : 30/12/2008
I ordered a Sigma 10-20mm lens on Sunday evening 28th Dec. I got an email back saying this is the first of 2 emails you will get the next will be telling you the item has been shipped. I checked my email all day Monday - nothing, Tuesday morning we went down the street for some shopping, we were no sooner home and a van turned up in the driveway, I said surely not! but yes it was the lens 9:45am Tuesday now that's what I call service. I quickly checked my email and the second one was sent at 09:09am Tuesday morning. By yhe way we live on the Morninton Peninsula 60km Sth of Melbourne. All I can say is Camera Warehouse, I'll be back! well done, and thanks a million. (Just sent the email a bit earlier next time lol

Reviewer : Macka Rating : (5/5) Date : 13/12/2008
I had never bought anything on the net before because i didn't trust it.After my experience with C.W. I will be purchasing all my camera gear from them from now on. My experience was fantastic and would recommend them to anyone. The price of my new Canon 50D was the best ever and prompt delivery to Queensland within two days of shipping. You have won me forever. Thanks.

Reviewer : Craig Rating : (5/5) Date : 10/12/2008
I had done a lot of research before deciding what to buy and then decided to use Camera Wharehouse. I phoned to check on availability - I ordered on the net at about 3:30 pm on a Tuesday, and recived my order the next day before lunch!! And this was camera body , 3 lenses, filters, card,etc. One filter was left off the order but was delived the next day without question - great service!

Reviewer : Damo Rating : (4/5) Date : 4/12/2008
Just purchased a camera bag from Camera Warehouse. They had just run out of stock so they cleared this up with an email soon after, which was great! Later I received a phone call to say that my shipping would be more expensive (about 3 times the amount of the orginal price) than that quoted at my orginal time of purchase due to the item being bulky. Although this put the overall price back into the the range of other websites, I was not too fussed due to the good communication.It would be nice if they could sort out their shipping prices from the start so you're not hit with anything unexpected.However pleased with the communication and speed of service.4 stars (would be 5 without the shipping hiccup)
[CW says: Thanks for your comments, Damo. Unfortunately, freight costs in Australia have spiralled to the point where this is necessary, but we do try to limit doing this to only the biggest/heaviest items. We are working on a system for identifying these products BEFORE you place your order, and for improving our estimate of the shipping cost, but there are many variables. We are also lobbying our courier to provide this information electronically for incorporation into our systems.

Reviewer : Tony Rating : (5/5) Date : 2/12/2008
5 stars for the excellent service from Camera warehouse, but 1 star to the courier service who failed to deliver to the nominated address instead leaving a card at my address. I now have to drive a long distance to pick the package up at their depot.

Reviewer : N&N Rating : (5/5) Date : 1/12/2008
We've been to numerous camera shops in Sydney CBD and have to say this is a real find. Others have given us poor advice trying to sell anything that they had in stock at higher prices! Camera Warehouse gives plenty of honest, down-to-earth and factual advice with good prices. Thanks guys!

Reviewer : Dave Rating : (5/5) Date : 24/11/2008
Order Olympus 1030 camera on 19/11/08 received on 24/11/08. Considering the distance this package had to travel that's pretty good! Tracking number and emails re order were useful. Price was very competitive. So far "all good". Thanks

Reviewer : Gui Rating : (4/5) Date : 17/11/2008
Very pricey, I got the Tamron 18-270mm lense for 919.00 in total while only 825.00 in camera action camera house. Camera Warehouse had it first though (it wasn't available anywhere else as it was just released), so it is my choice. However, if you are not in a hurry, shop around.Messy site but good communication ok.
[CW says: Hi, Gui. You're the first person ever to describe us as 'very pricey'. We're normally amongst the cheapest online. Always happy to hear suggestions on how we can improve the website layout, too. ]

Reviewer : SW Rating : (5/5) Date : 17/11/2008
Ordered Tamron 18-270 VC an Sunday. There was a delay in the stock delivery so they can't send me 1 on Monday. They sent me 1 on Thursday & I received it on Friday. Great service & excellent communication, will definitely buy again from them.

Reviewer : ptambayong Rating : (5/5) Date : 15/11/2008
I was skeptical about lens availability in OZ since I had paid a Tokina 11 - 16mm f2.8 but not received the goods from another reseller.I also needed a full range lens and found Camera Warehouse. I called and spoke to a guy, questioned him about availability of Tamron 18 - 270 VC on Monday. He kindly explained to me the back order and additional order they made and cannot promise me if I will get it in the next shipment. Regardless, I was convinced that if I placed an order, they will allocate 1 for me. Gave them my CC details and I HONESTLY was not putting too much hope. 4 days later on Friday, I received it.These guys are honest and efficient. I will look no where for my future purchases.Do you do MACbook and salary sacrifice too? I will get more next year for salary sacrifice...;-)

Reviewer : lgwhi Rating : (5/5) Date : 13/11/2008
Ordered a tripod Tuesday afternoon, and arrived 8:00am Thursday morning. Fantastic.Their emails can be a little slow. I received my Tripod before I received their email confirming they had shipped it!
[CW says: Thanks, Igwhi. We do try and send these emails the same day as the goods are shipped, but this isn't always possible. With goods often delivered the morning after shipping, it means there will be occasions when they arrive before our email!]

Reviewer : Maple Rating : (5/5) Date : 13/11/2008
I ordered a new lens for my nikon camera on Wednesday afternoon and it arrived beginning of business on Thursday morning, and we live outside the metropolitan area, I couldnt believe it was so fast. Thank you for your good service.

Reviewer : Apherion Rating : (5/5) Date : 13/11/2008
Great price and fast delivery. Ordered a tripod on Tuesday and recieved it Thursday morning. Highly recommend, will gladly use again.

Reviewer : Twistiebrinkley Rating : (5/5) Date : 13/11/2008
WOW!! How fantastic are these guys? Great product range, fabulous prices and awesome service. I had my new camera 24 hours after ordering and couldn't be happier. Thank you. :-)

Reviewer : Ehremin Rating : (5/5) Date : 10/11/2008
Great price, great service. The product was out of stock when I ordered, but I was notified as soon as it was available, and I had it delivered when I was told it would be delivered. Definitely would recommend to others, and definitely would buy from here again.

Reviewer : Frank Rating : (3/5) Date : 6/11/2008
Online product details, odering process, payment process, and price itself were all good. However after ordering midday Thursday, dispatch time was not until Monday arvo. Product arrived in couriers local office Tuesday morning but sat undelivered for 24 hours until I collected it myself from that office.

Reviewer : giagraphics Rating : (5/5) Date : 5/11/2008
Very happy having found Camera-Warehouse. Great price, excellent service and with the perfect option for me of being able to order on-line, but pick it up myself in the City.

Reviewer : Hong Yan Rating : (5/5) Date : 5/11/2008
I ordered more than $3000 sigma lens online and picked up in their CBD store. Very good price and customer service, and much reliable than other online ONLY stores. Highly recommended.

Reviewer : Wattle15 Rating : (5/5) Date : 29/10/2008
Was able to talk to a real person to discuss order and give payment details. Ordered camera on Wednesday, delivered to country NSW on Friday, able to play with new camera all weekend!!! Excellent service, will recommend to others.

Reviewer : katy Rating : (5/5) Date : 29/10/2008
Cheapest on line, camera ordered 27 Oct and delivered 29 Oct, thats interstate. packaged very well! Would recommend this site to everyone.

Reviewer : JayW Rating : (4/5) Date : 29/10/2008
Had a long wait for new camera . . almost 8 weeks . . C-W communication during this time could have been better. When camera did arrive the memory card was missing from order but was sent to me immediately. I must say that staff were friendly and accommodating when contacted by me.

Reviewer : inkset Rating : (5/5) Date : 10/10/2008
For service and price, CW is about as good as it gets online.

Reviewer : Peter Barnes Rating : (5/5) Date : 9/10/2008
So quick to deliver, and such a good price. Definitely a 5 star service.

Reviewer : Arjay Rating : (5/5) Date : 9/10/2008
Choice of payment methods made for convenience and security and eliminated fee charging middle men. Quality phone service and communication, prompt 5 day delivery to extremely remote Australia at a ridiculously low rate. Will tell others shopping around.

Reviewer : kevin Rating : (5/5) Date : 3/10/2008
got to say really fast delivery i live some 2000 + k away but it was there next day and all phone contact could not have been better

Reviewer : alex Rating : (1/5) Date : 18/09/2008
Tried calling several times- won't even pick up the phone.. you've lost my custom.
[CW says: We're very sorry, but an unfortunate combination of annual leave and sickness left the store severely short-staffed for a couple of days last week. We have offered to call this customer at a time convenient to him.]

Reviewer : Creakingbones Rating : (5/5) Date : 18/09/2008
I ordered my goodies on Monday afternoon, you dispatched my order on Tuesday and I received same here at my county address on Wednesday at 10.30am. Fantastic service. Can't recommend you enough.

Reviewer : Shell Rating : (5/5) Date : 17/09/2008
Absolutely fantastic service! I ordered on a Monday to be sent to Regional Western Australia so expected to wait a while... Wednesday my order arrived!!!! Will definitely buy again. thanks

Reviewer : Karen Rating : (5/5) Date : 2/09/2008
Excellent service, CW staff I have spoken with is very nice and accommodating. I had a quick and smooth transaction. Highly recommended.

Reviewer : Craig Rating : (5/5) Date : 29/08/2008
Again, excelent service from CW staff. If you are buying camera equipment and not making your purchase from CW, you are getting ripped off.

Reviewer : Aaron Rating : (5/5) Date : 28/08/2008
Fantastic service. order was processed and althoughone item was out of stock I was informed within hours of the order being placed. Once the stock was in it took 2 days for it to arrive to remote central Australia. Most shipping takes as many weeks. Add to this prices comparable to grey market for genuine Canon Australia goods. Very Happy. Thank you very much.

Reviewer : Mark Rating : (5/5) Date : 22/08/2008
Excellent, I was very impressed. Ordered at 11:55am (Perth time), camera and other items shipped before 2pm my time, and arrived the following morning. Prices were already great but the discount that was applied just made it even better! One problem is that the payment submit form took a LONG time to go through, minutes, which made me think it was about to time out... maybe put some more resources behind that process. Otherwise excellent, will definitely recommend to others.
[CW says: Thanks, Mark. Coincidentally, we have just commissioned a new server that we hope will do exactly that. Should go live some time next week. Thanks again for your feedback.]

Reviewer : ramon Rating : (5/5) Date : 1/08/2008
The Pentax K20D was waiting for me when I came into the store. All I needed to do was tell the staff my name and what I had ordered and the items were brought out immediately. I was in and out of the store in 10 minutes. Great staff, very knowledgeable and willing to help.I will recommend to all my friends.

Reviewer : Chris N Rating : (5/5) Date : 25/07/2008
I cannot believe how prompt your service is. I live in the country, where everything is very slow. I bought a Canon S5IS for my wife and had it in two days. Thanks CW for doing what you say you do. I will be doing business with you again.

Reviewer : Geoff G Rating : (5/5) Date : 9/07/2008
This is the second time I have purchased equipment from CW on line. I requested a quote on a Pentax K20D, AF540 Flash, bag and filter on Thursday, received a suitble discounted price byFriday evening. Ordered it on Saturday. It was delivered to my home in Tamworth at 8.00am Tuesday morning. THE PLACE TO SHOP for camera gear. Thanks

Reviewer : Mike M. Rating : (5/5) Date : 8/07/2008
Bought a K20D last Saturday. Jaz was extremely helpful and went out of his way to confirm the camera specs I was interested in. Features he wasn't sure about he looked up for me and checked the Owners Manual. A breath of fresh air after some of the bullsh!t you get served up in camera stores where all they care about is making a quick sale. Well done Camera-Warehouse and well done Jaz. As Arney said " I'll be back!"

Reviewer : Mark and Annie Rating : (4/5) Date : 4/07/2008
Went into CW store in city to get some help and purchased Digital SLR with lots of help, no lens we wanted in on the w/end, so guy offered to send it out no cost during the week. Came the day they promised and all is great. Thanks Guys!

Reviewer : Billy Rating : (5/5) Date : 2/07/2008
Two days to our wedding, needed a new Canon lens urgently as we were providing the wedding camara - CW sorted it and got us the lens despite two other shops telling us that it would be two weeks before they could get it. Our third purchase from them and will not buy camera prodcuts from anywhere else. These guys rock and the service was impeccable.

Reviewer : DR Rating : (4/5) Date : 2/07/2008
Excellent. Great service, advice and speedy delivery. Unsure whether to invest in a new SLR or a high range compact digital, the C-W stepped in with excellent email advice, and we are over the moon with their Sony Cybershot H50 recommendation. It's a great camera and just the ticket for us. Thanks for the camera, advice and pronto delivery.

Reviewer : Bob Rating : (1/5) Date : 1/07/2008
Blisteringly SLOW: very poor customer relations protocols. I ordered a Nikon lens on Monday, 9 June, 2008, with a quoted delivery time of "normally 3-4 days". Next day, I received a personal apology e-mail from [sales] advising that stock had sold out but delivery was expected 12 June and the lens would then be shipped immediately. No problem. But guess what? No lens, and no further feedback. On Wednesday 18 June I telephoned, got voicemail, left a polite but "not happy" message. Guess what? No-one phoned back. So I e-mailed [sales], seeking an explanation and a firm delivery date. Next day, I received another personal apology e-mail, from a different person, [sales], explaining that the delay was caused by Nikon Australia (which had assigned "multiple product codes for the same product"). But this had now been resolved and they expected to receive the lens on Monday 23 June. Guess what? No lens and no further feedback. On Thursday 26 June I telephoned and spoke to yet a third person, who assured me the order had indeed left the Nikon warehouse in Melbourne, and the lens should arrive and be on its way to me next day. Now it's Tuesday, 1 July. Guess what? Still no lens, and still no feedback. To summarise: a total failure by this company to keep to their own delivery dates; lots of apology but the blame put on someone else; information only forthcoming when the customer initiated it; multiple people responding with no apparent effort made to red-flag this order for close monitoring and follow-up.I see lots of positive reviews from other customers, but I will not deal with this company again.

[CW says: We have apologised to Bob for not keeping him informed of the delays in receiving his order, which were caused by a series of issues unfortunately beyond our control. We are reviewing our procedures to ensure that delays of this nature are conferred to our customers, but do not have systems for 'flagging' orders as suggested as this is rarely a problem. However, the situation that caused the delay is close to resolution, so it will not be an issue in the future. All sales staff have been reminded that customers should be informed of any potential delay to their order.]

Reviewer : Emily Rating : (5/5) Date : 12/06/2008
Wicked. Thankyou!!

Reviewer : Rod Rating : (5/5) Date : 4/06/2008
blistering fast service! A good example for those in business.Ordered Lowepro Slingshot300 bag around midday today and just now at 3pm am advised it is despatched - doesn't get better than that. Well done. Also good price and very reasonable freight charge.

Reviewer : Woody Rating : (5/5) Date : 4/06/2008
Great service.Most other suppliers were quoting me 6 weeks delivery, you had the items in stock,3 days later I was using them. Not bad for a customer 1500 Kl from Sydney.

Reviewer : Bill Rating : (1/5) Date : 23/04/2008
Sorry can't be as positive as some. I tried to make a purchase on line. Waited for several minutes after putting in my credit card details the all I got back was the O/S script message - VERY POOR. Your credit card deatils are the most critical part of the purchase process. A minus one rating

[CW says: In an effort to improve security, we have recently implemented vulnerability scanning on the server. The tests place an intensive load on the server, which is why they are scheduled to run overnight, but a test was accidentally started during the daytime today and this caused the site to slow severely. We apologise to all customers who may have been inconvenienced by this. The problem has now been resolved. At no point would this customer's credit card or personal details have been at risk of exposure.]

Reviewer : Toddy Rating : (5/5) Date : 22/04/2008
Great products and descriptions and really good customer service when my product was not available. By the time I paid, the products were in my hand in two days. Brilliant. Definitely recommend for great products, price and service.

Reviewer : Narrell Rating : (5/5) Date : 18/04/2008
It was really easy to order on-line,great product range and at a great price.My Tamrac Aero 80 backpack was dispatched in Sydney and I recieved it very promptly within two days here in Cairns,QLD.I was able to track its delivery on line from start to finish. I'd shop here again. Great Work!

Reviewer : Craig Rating : (5/5) Date : 16/04/2008
Some shops/sites stand head and shoulders above the rest. This is one of those shops/sites. Honest, trustworthy and good service. Fast delivery when not delayed by importer. Highly recomend this site/shop. You may find a cheeper price, but will you get the customer service, and feel safe in getting what you ordered and not get ripped off. Here you can feel safe. Thank you CW.

Reviewer : Guy Rating : (5/5) Date : 9/04/2008
Efficent and friendly service. Prompt delivery of the Pentax K20. Gets my vote.

Reviewer : norm Rating : (5/5) Date : 3/04/2008
Very good,very fast delivery,very goodpacking and a very good product[PENTAX K10D]all at the best price I could find.Will recommend to all.

Reviewer : Jackie Rating : (5/5) Date : 29/03/2008
The assistance line is very helpful, and the delivery of goods is exceptional. From the East Coast to the West Coast, I recieved my items in 2 days...unbelievable. A very happy customer.

Reviewer : Victor Rating : (5/5) Date : 27/03/2008
Fantastic,Excellent Delivery time within 48 hours of order. Forgot one item posted same day as notified received next day.Professional service A1+. I would recommend them to anyone. Will gladly deal with them again, no problem. Keep up the great work camera warehouse

Reviewer : buttongirl Rating : (5/5) Date : 17/03/2008
Excellent contact made by Camera Warehouse. Great product with great price. Excellent delivery time. Very happy customer and will be back!

Reviewer : Doola Rating : (5/5) Date : 21/02/2008
Really easy to order on-line,great product range at a great price.Sigma lens was dispatched on Wednesday and i received it lunch time Thursday.I was able to track its delivery on line from start to finish .Well doneI'll shop again .

Reviewer : Des Kennedy Rating : (5/5) Date : 16/02/2008
Great product information from staff, good advice, also did some research for availability of products from nikon. Good phone manner not impatient and rushed. Informed me that goods have been dispatched.

Reviewer : Ken Rating : (5/5) Date : 24/01/2008
Have dealt with Camera-Warehouse twice, first for a Pentax K10D with lense and SD card and next for a LowePro camera bag, and has been excellent both times. When the SD card failed it was immediately replaced.

Reviewer : Happy Chappy Rating : (5/5) Date : 8/01/2008
What a pleasant change to deal with an on-line company that actually has stock on hand and knows about what they sell. I commend Camera Warehouse on their great staff and supper efficient on-line service. I had my items in my hands in a little more than 24 hours from placing the order on-line. Fantastic service. Thanks Camera Warehouse.

Reviewer : Crypticned Rating : (5/5) Date : 24/12/2007
Camera Warehouse dealings were excellent - stock on hand, & staff went out of way to get camera shipped same day (direct bank deposit). Let down by courier company (Xmas rush?). Delivery took several days longer than expected. Hotlink in C-W email helped to keep me abreast of parcel's progress. Can't comment on product - haven't opened it all yet - just trust to Pentax quality & rave reviews of K10D. Just in time for Xmas! Will deal with C-W again, no problems.

Reviewer : Sue Rating : (1/5) Date : 23/12/2007
Cannot get the ball rolling on Kodak Finace on weekends very disapointed.They should state this.

[CW says: Please accept our apologies for any disappointment caused. The CameraKeep application process [formerly KodakKeep] must be completed by a third party company (the financing company) and they are only able to do this Monday to Friday. This had previously been described as 'normal business hours' but this has been updated to specifically state 'Mon-Fri'.]

Reviewer : Geoff Rating : (5/5) Date : 22/12/2007
Received an OOS lens within 4 days of ordering. I was kept informed of each step of the process via emails & what I thought was a problem on receipt was resolved immediately over phone. Thanks to Erin & Jaz for super customer support & assistance.

Reviewer : Carl Rating : (5/5) Date : 7/12/2007
Rang and checked on stock for a digital camera. Was advised that model was superseded and they had none left in stock. Decided on a current model which they had in stock. Ordered and delivered the next day. Very impressed with service. Would highly recommend.

Reviewer : Brian Rating : (5/5) Date : 28/11/2007
Excellent product and great shipping. Item arived next day. Very happy with purchase and about the only place I could find that actually had item in stock. Highly recommended.

Reviewer : Pam Rating : (5/5) Date : 23/11/2007
I met Paul at Camera-Warehouse today needing a lense quickly. His manner and professionalism was fantastic and he went to every effort to help me and called me back when he said he would. He was even able to solve my problem in getting the lense in time for us to do a job. He needs to be applauded, it is not often you find someone who really puts themselves out to help you these days. How lucky Camera-Warehouse are to have someone so helpful, genuine and considerate.Thank you
Pam G

Reviewer : Tokolosh Rating : (5/5) Date : 21/11/2007
This is the second purchase I have made from CW. Unlike some on line shopping suppliers CW seem to carry or are able to access goods rappibly. Very good comunication, good price and very responsive. Delivery time second to non and one that I recommend. Many thanks for the service and I hope the company does well.
[CW says: Our rapid access to stock is because we are a real, bricks-and-mortar camera store too, not just online, so we have to have stock on hand.]

Reviewer : Wayne Rating : (5/5) Date : 14/11/2007
Went to a Digital SLR review site originally and left myself with the choice of 3 cameras (Pentax K10D, EOS400D, and Nikon D40X). I was surprised to find all 3 were available at camera warehouse with options. Ended up ordering the Nikon with dual lens kit. I was even more surprised when the order shipped that day - this sort of service is pretty rare in my experiences of online purchasing.

Reviewer : DP Rating : (5/5) Date : 12/11/2007
I must say thank you to Camera Warehouse for the prompt attention and delivery of the camera items I ordered. I ordered the items late Wednesday and they arrived by courier on the Sunshine Coast Friday. Excellent service. Thank you. More than happy to recommend Camera Warehouse as an efficient supplier of camera goods. DP

Reviewer : LOVE MY G9 Rating : (5/5) Date : 24/10/2007
*****Ultimate test for this outstanding supplier**** I was already a very happy with my service(please refer to previous feedback. Unfortunately my much love and cared for G9 fell apart after only 3 weeks (front lens cover fall off while it is in the underwater housing!... hopefull it is only a one off fault from Canon - I have been using their gears for 42yrs and think they are the best - still do despite this mishap!). Rang up CW and as usual a very friendly service and they did not make me feel bad, like it could be my fault and advise me to post the camera back for their evaluation. Post the camera back from Melbourne. To my surprise and joy within 3 working days from posting it to them I got a brand new camera back without any question ask. That is customer care and service 5 stars! Well done and thank you CW.

Reviewer : DeeDee Rating : (5/5) Date : 22/10/2007
TALK ABOUT SERVICEI bought my Pentax K10D from CW some 10 months ago for Christmas 2006. It's been a great camera, but the point of this review is to sing praises about your after sales service, specifically a recent email informing me that new firmware was available for the camera and pointing me to the link for downloading it, instructions etc. Great camera, great price for sure, but what other discount store provides that kind of after sales service. Thanks again

Reviewer : Lis Rating : (5/5) Date : 22/10/2007
After some last minute searching for a suitable present for my partner's birthday and one day to spare, Camera Warehouse, were the only place in Sydney that had in stock what I required [Olympus PT-035 - CW]. They also offered to drop to my place of work on the day I ordered so I would have in time for the birthday! Great Service

Reviewer : philz Rating : (5/5) Date : 18/10/2007
Great service, fast delivery, excellent prices , what more could you want? Would happily deal with CW again in the future.

Reviewer : LOVE MY G9 Rating : (4/5) Date : 13/10/2007
Excellent phone order service - Staff were all very friendly and helpful and that is the main reason I bought from them. Delivery time was exceptional - item delivered and received the next day. Great price for first shipment of Canon G9. Well package. Great tracking.

Reviewer : perth girl Rating : (2/5) Date : 8/10/2007
my experience with camera warehouse was not pleasent. it's been almost four weeks and i still don't have my order. after enquiring, i got promised that it would be sent express post. when i still hadn't arrived 3 working days later i rang and discovered it hadn't been sent express... just be aware that if you order online, the dates they promise are not always true... and although i'm sure they attempt to provide good service, at times (like mine) they don't...if you want something urgently in a time frame, i couldn't recomend these guys.
[CW says: Unfortunately, there have been a couple of problems with this order that have caused this long delay. The camera ordered (an Olympus mju 790) hadn't been released at the time of order. The ETA provided at that time was as given to us by Olympus. Any information given to you is only as good as the information we're given by the manufacturer, particularly for pre-release items and, on this case, that wasn't accurate. The camera was shipped as soon as it became available.
Express Post isn't something that we offer as standard, though we are willing to take whatever steps necessary to help our customers receive the goods in whatever time-frame required. Unfortunately, the package was sent Registered Post instead, by mistake. You should have been informed about this at the time and I apologise if you weren't. However, in this case Australia Post then lost this package in transit leading to further delays.
I'd say that the shipping dates we show are 'not always accurate' rather than 'not always true'; we never intend to misinform in order to make a sale, for example, and we try to keep you as up-to-date as possible with any changes to information, although this is entirely dependent on the information we receive from our suppliers. If we have the items in stock they're shipped on an overnight service. As you can see from the other reviews on this page, we can normally deliver anywhere in Australia within 72 hours of ordering.
For more information on shipping times, please read our shipping policy.

Reviewer : A Rating : (5/5) Date : 27/09/2007
ordered my camera yesterday and received it today in TAS. Cheap price and prompt delivery!! Thanks.

Reviewer : Swan River Gypsy Rating : (5/5) Date : 25/09/2007
Purchased Canon S5 IS that was delivered to Perth within 2 working days. Excellent price and excellent service. will recommend to others.

Reviewer : fred Rating : (5/5) Date : 23/09/2007
Great Shop. Great Service by [Jaz]. Bought a d80 with an 18-200 lens. The guy gave me a good deal on the unit and accesories as well. I would recommend this shop to my friends. Thanks

Reviewer : craig Rating : (5/5) Date : 22/09/2007
Again great service.Fast delivery Thanks.

Reviewer : Ian Rating : (5/5) Date : 3/09/2007
I have placed two orders and both have been delivered to Perth within two days - outstanding!

Reviewer : Craig Rating : (5/5) Date : 21/08/2007
Great site/shop. I must admit, i was alittle worried spending $4000.00 online.But there was no need to be using this site. AAA+++ Excelent service. Look no further, you wont find a better deal/service elsewhere. Very Happy. Thanks to all the staff for all your help.TOP SITE.

Reviewer : Craig Rating : (4/5) Date : 11/08/2007
Credit give where it's due. A missunderstanding has happened, full credit to this shop for fixing the problem.** THIS IS A GOOD SITE***. Full credit for your actions once the problem was found. AAA+ This is a good site to deal with. Missunderstandings can happen. I will shop with this site again. There actions to fix the problem has showen to me they are a safe site to buy.

Reviewer : Mikey Rating : (5/5) Date : 6/08/2007
Great Vendor. Only took 2 days to deliver to W.A. Quick and easy tansaction.

Reviewer : Gary Rating : (1/5) Date : 2/08/2007
I fail to see why anybody should be forced to provide a land line phone number, or anything more than the e-mail address they normally use for personal message (be it yahoo or any other provider), before this company, will process an order. Apparently one's credit card and related security code are not enough. I won't deal with these people
[CW says: A land line number is not compulsory - you can provide a mobile if you prefer. We also accept any email address, but we do need to ensure that orders are not fraudulent (it happens), so we reserve the right to request additional information for verification. We apologise for any inconvenience this may cause, but it's intended to ensure that we don't accept your credit card details to pay for someone else's camera. In fact, we'd strongly advise against purchasing from any Internet company that doesn't employ similar measures to ensure the security of your details.]

Reviewer : DesW Rating : (5/5) Date : 1/08/2007
Great professional service from dedicated staff. Ordered camera on Monday and received it Wednesday morning in rural Vic.

Reviewer : Liz P Rating : (5/5) Date : 30/07/2007
I'm a women so I changed my mind a couple of times! You guys were great, helpful and fast. I ended up with the best camera! Highly recommend

Reviewer : Mark M Rating : (5/5) Date : 25/07/2007
Excellent service and great communication from staff. Ordered a camera and had it with 3 days(in a rural area).

Reviewer : LeslieB Rating : (5/5) Date : 18/07/2007
What a terrific service you have, I only ordered a xD card yesterday and its in my camera some 24hrs later. I live 100K away from Adelaide.

Reviewer : yar-nella Rating : (5/5) Date : 18/07/2007
I just bought a Pentax K10D, lens, battery grip and a 2GB SD Card. They arrived the following day. Great service. Tonight I ordered a spare battery because none came with the grip. It would be good if you mentioned that on the web page.

Reviewer : Rocky Rating : (5/5) Date : 9/07/2007
The purchase process is so easy, and the goods delivered very quickly, fantastic service, would definately use CW again. Thank You.

Reviewer : Shane Rating : (5/5) Date : 2/07/2007
I bought a Canon S5 IS and it arrived very quickly; great product at a great price. Pleasure. Recommended! A+

Reviewer : Nev Rating : (5/5) Date : 29/06/2007
I would just like to say thank you for the hassle free purchase of the camera housing for my Olympus. Received item today & love it. Can't wait to go for a dive & get some pictures. Thanks Neville

Reviewer : gra_gra_55 Rating : (5/5) Date : 29/06/2007
I bought an underwater housing for my Olympus. Service, delivery and price were all great. My one regret is that I did not know about Camera Warehouse when I bought the camera. I will certainly shop with you again. Just GREAT!

Reviewer : Yogi Bear Rating : (5/5) Date : 27/06/2007
A really good buying experince. Very helpfull staff. Very fast shipping. I could not be happier. Thanks very much and I recomend this company to all.

Reviewer : flikker Rating : (5/5) Date : 25/06/2007
Extremely fast service, goods arrived in safe condition. Highly recommended,will certainly buy again.

Reviewer : andrewpc Rating : (5/5) Date : 21/06/2007
Fantastic service. Ordered Tuesday night, delivered Thursday. Very competitive price for a recently released camera. Will use again. Highly recommend.

Reviewer : Leebee Rating : (5/5) Date : 20/06/2007
Excellent service, I ordered the camera online on Monday night and it arrived Wednesday. I bought a Canon Ixus i7 and I couldn't find it cheaper anywhere else. Well done for cheap prices and prompt delivery!!

Reviewer : Papa Osca Rating : (5/5) Date : 27/05/2007
I can only praise the service and recommend Camera Wharehouse to all. From my original enquiry to the receipt of the goods I was kept informed and knew what was happening at all times. Well done and thankyou.

Reviewer : John Rating : (5/5) Date : 17/05/2007
Purchased a Nikon D40x by telephone on the Monday afternoon. Received it 1000km away on Wednesday Morning. Best price I could find including the internet and various camera stores.Very profession people and a pleasure to deal with on the telephone

Reviewer : NigelS Rating : (5/5) Date : 4/05/2007
I ordered a Canon EF 24-105mm f/4L IS USM Lens. My first online shopping experience. What can I say? Amazing!! The Stores here in Perth wanted 2-3 weeks delivery time. With Camera-warehouse I had the lens in my hand 2 days after payment at a much cheaper price. Will defiantly use them again. Highly recommended.

Reviewer : Bobr Rating : (5/5) Date : 27/04/2007
I ordered a K10d and the site said that it was in stock and would ship the same day. It did! Communications was excellent and I would highly recommend purchasing from them.Bob

Reviewer : RichardB Rating : (5/5) Date : 30/03/2007
I ordered the new Optio T30 which I have been waiting a month for it to come out. Fantastic communication through the sales team, including helping me with finding accessories for this camera. All queries answered in a timely manner and product looks great! Very pleased with this online experience :)

Reviewer : Anu Rating : (5/5) Date : 29/03/2007
Ordered Canon Lens adaptor/hood for S3 IS online around 1230hrs yesterday. I received the items today before 1800hrs. That's fast. Thank you

Reviewer : Orarian Rating : (5/5) Date : 29/03/2007
I ordered a Nikon D40 on the weekend, and called on Tuesday to see if the D40x was available. C-W contacted Nikon, told me when it would ship, and negotiated a good price. The camera shipped on Wednesday an arrived on Thursday, earlier than expected. Great work C-W, thank you.

Reviewer : Joh Rating : (5/5) Date : 20/03/2007
Purchased a Pentax K10D that had a faulty on board flash. I was most impressed with the attitude and follow up from the staff at Camerawarehouse who replied promptly to my emails, established contact with the distributor CR Kennedy and arranged to have my camera tested and eventually replaced. Any concerns over internet purchasing from this store have gone out the window. They are a pleasure with which to do business. Thank you Paul and Jasmin.

Reviewer : Steve Rating : (5/5) Date : 13/03/2007
Ordered k10d and grip,on Mon 11th and received tues 12th Qld delivery.My second order and certainly have them in my favorites. Many thanks for your hard work...

Reviewer : camlarn Rating : (2/5) Date : 2/03/2007

I found you site and price great as i was helping my mum make her first online purchase for her first digital camera. I was however disappointed that we ordered the camera 18Feb and it only arrived today 2 March, after she made a phone call yesterday to chase it up.

[CW says: The shipment of this order was delayed following delays in the stock arriving from Canon. The customer was informed of this delay by email shortly after ordering. The order was despatched on the same day that stock arrived from Canon and arrived with the customer the following day.]

Reviewer : Goody Rating : (5/5) Date : 2/03/2007
What a great store. Brought a camera at the best price I could find on the net. It arrived the next morning. WOW. I rang them with a question and it was answered in a freidly and professional manner. I will be recommending them to everyone. A1

Reviewer : michele Rating : (5/5) Date : 1/03/2007
Bought a pentax T20 at a great price. The camera is excellent and the service was even better.Ordered at 2.20pm Monday arrived at my door in Adelaide Tuesday at 9.15am.Speedy.

Reviewer : CraigJ Rating : (5/5) Date : 27/02/2007
Another fantastic transaction with CW. Great price, and very fast delivery. Customer service is second to none IMHO.

Reviewer : Blue Rating : (5/5) Date : 20/02/2007
I ordered a couple of small accessory items, and was given excellent service with super fast delivery. I couldn't be happier.

Reviewer : Jay Rating : (5/5) Date : 9/02/2007
Sony Alpha DSLR is awesome! Got a great price and super speedy delivery, will definitely shop here again.

Reviewer : melanie Rating : (5/5) Date : 9/02/2007
Thanks for all the explanations and helping me find the right camera. I love my canon powershot. Will be back for more accessories soon. Mel Sydney

Reviewer : thedudefabian Rating : (5/5) Date : 6/02/2007
Very pleasant buying experience. Everything shipped fast and arrived safe and sound.

Reviewer : Double D Rating : (5/5) Date : 31/01/2007
What a great buying experience. I have an amazing camera (Pentax K10D) and lens (Sigma 18-200mm) at a fantastic price and the service has been outstanding. The support team have just sent me an email advising of a firmware upgrade and links to Pentax to download it - a month after I bought the camera. Who else does that?

Reviewer : BW Rating : (5/5) Date : 18/01/2007
Excellent site with wide range of products. Brilliant customer service... and delivery was even quicker than stated on the site for items not currently in stock. Will certainly use again!

Reviewer : Phil Rating : (5/5) Date : 8/01/2007
Excellent service and price. The delivery arrived so quickly I thought it was a mistake! The only way you could improve this standard is to forget to charge my credit card ;-)

Reviewer : Lisa Rating : (5/5) Date : 20/12/2006
Wonderful staff, very helpful. Delivery super fast, and in plenty of time for Christmas as promise. Will definately recommend to others. thanku.

Reviewer : Darren Rating : (5/5) Date : 19/12/2006
Very profesional and fast service, I will be definately recommending your company to others, Thankyou.

Reviewer : Contiki-Techie Rating : (5/5) Date : 18/12/2006
Excellent service, Speedy delivery. I would recommend to anyone. I look forward to using the camera warehouse again in the near future

Reviewer : Jacquie Rating : (5/5) Date : 14/12/2006
Very happy with the service and product. After doing some shopping around, the prices for all the items in my order were cheaper than buying offline (even with shipping and handling included). Received my package very quickly and will be buying again from CW.

Reviewer : Val Rating : (5/5) Date : 13/12/2006
Excellent service, super quick delivery, and very helpful staff. I would recommend this company to anyone, and I shall be coming back again. Well Done Camera Warehouse!

Reviewer : Eddie Rating : (5/5) Date : 11/12/2006
It's a great pleasure to do business with such a highly efficient and responsive company as Camera-Warehouse - your on-line operations can only go from strength to strength when you set such standards of customer satisfaction that other companies could do well to emulate. I shall have no hesitation in recommending yourselves to all my friends.

Reviewer : richardM Rating : (5/5) Date : 10/12/2006
I placed my order a.m. thursday order arrived in Perth a.m. Friday.Everything was as ordered.This is the best service I have ever received.Many thanks to everyone concerned.

Reviewer : petunia Rating : (5/5) Date : 2/12/2006
A1 service from the minute I placed my order. 2 days later it was delivered to my door.These people are a credit to their business. Many thanks.

Reviewer : CraigJ Rating : (5/5) Date : 29/11/2006
I really couldn't have hoped for better customer service than these guys. I pre-ordered a K10D, and was kept up to date regarding it's delivery date when it was delayed at the distributor. Although I pestered them for updates and with queries a few times, they were always patient, polite and very informative in their response. I would definitely shop here again. My camera was shipped today, so hopefully I'll get it tomorrow. Thanks

Reviewer : Justin Rating : (4/5) Date : 14/11/2006
I found this to be a great site for purchasing digital cameras. It allowed me to get a great bargain, now i am just waiting on the delivery. Yay!

Reviewer : Richard P Rating : (5/5) Date : 31/10/2006
Simply fantastic! I will never purchase from another camera store again! Excellent product, good prices, express delivery! 12/10!

Reviewer : Brendan Rating : (5/5) Date : 31/10/2006
Great service, great product, great price. I couldn't be happier!!!!

Reviewer : Stuart H Rating : (5/5) Date : 16/10/2006
Ordered camera and card, got them two days later across the country. Excellent service, price and product. Could not ask for better, thanks for everything.

Reviewer : Mike Rating : (5/5) Date : 28/09/2006
Waited a while after order (Nikon problem not Camera-Warehouse) once in stock received promptly. Great product,great price,great service, what more is there to say, but thanks. Will certainly shop with you again.

Reviewer : MikeM Rating : (5/5) Date : 28/09/2006
Ordered Nikon battery over internet, got it two days later across the other side of the country. How's that for service.

Reviewer : Queenslander Rating : (5/5) Date : 27/09/2006
Just purchased a Nikon 200 with fabulous lens (18-200mm). Fantastic service. Sent from Sydney PM one day, arrived in the outback PM the next day. Love the camera and customer service. Keep it up.

Reviewer : AL23 Rating : (5/5) Date : 19/09/2006
Great service, great price, i couldnt find a cheaper camera price in Melbourne.

Reviewer : pumba Rating : (5/5) Date : 24/07/2006
excellent site,good layout, easy to understand. well done

Reviewer : pugmum Rating : (5/5) Date : 18/07/2006
Easy to use and very intuitive. Love the fact it lists the accessories once you select a model.

Reviewer : Bryn Rating : (5/5) Date : 14/07/2006
Great service at great prices. Ordered the Kodak V610 lunch-time Thursday and had it by lunch-time Friday. Keep up the good work.

Reviewer : Izzy Rating : (5/5) Date : 13/07/2006
clear, easy

Reviewer : Heather Rating : (5/5) Date : 4/07/2006
Best price I could find and all the information that I needed. Good experience I cant wait to get my camera!

Reviewer : Lobly Rating : (5/5) Date : 3/07/2006
Very easy to use and access. Nice and quick to load. Straightforward. Search engine works efficiently.

Reviewer : Darby Shaw Rating : (5/5) Date : 25/06/2006
Hi, I was happy with with the low shipping cost, and for something simple like a flash card, your site is easy to to use, and I can get what I want without any hassles.

Reviewer : Graeme Rating : (4/5) Date : 20/06/2006
trouble with the credit card: your system would not accept my card I repeated the process same Numbers etc and it went through

Reviewer : AUSSIEmike Rating : (4/5) Date : 20/06/2006
Relatively painless site to use - will be interested to see if lens turns up in two days as promised. mike

CW says: The lens you've ordered (Nikkor 18-200mm VR IF-ED) is the "hot product" of the moment. We have a significant number of backorders and no firm indication from Nikon how many we're going to receive and when this will be. If you're considering purchasing the same lens and need it urgently, please call 1300 304 165 for the latest availability info.

Reviewer : Doug Rating : (4/5) Date : 18/06/2006
Insufficient technical details of product provided - I had to go to other suppliers for that. However you had the best price!

CW says: You didn't mention which product; did you call us or visit the shop? We try and include as much detail as possible on the site, and always have the basics, but more detailed, technical information can be hard to source and maintain for over 1000 products.

Reviewer : Geoff Rating : (5/5) Date : 16/06/2006
I have been contemplating purchasing a Nikon D200,18-200lens from a U.S. supplier.However your price is very competitive,your website is well laid out and informative,and telephone contact with your staff most helpful.I look forward to the successful completion of my order.

Reviewer : Darby Shaw Rating : (4/5) Date : 12/06/2006
Camera Warehouse has an easy to use website, and gave me clear delivery times on a difficult to get item. Price was not as good as others, but no-one else was willing to confirm delivery

CW says: If ever you think we're not quite cutting it with our prices, please feel free to give us a call to discuss. You never know what we might be able to do for you.

Reviewer : Mel Rating : (5/5) Date : 6/06/2006
Great Service !! Pleasure to deal with.

Reviewer : Andrew Rating : (4/5) Date : 5/06/2006
Great site! Easy to navigate . . . Something to be improved - A more comprehensive product listing (I bought a printer from here but it's not listed somehow- maybe I'm blind =P)

CW says: You're not blind! We have access to over 30,000 products - there simply isn't the space to put them all on the site. If you're looking for something and can't find it, just let us know.

Reviewer : arira Rating : (5/5) Date : 31/05/2006
The service was quick and the navigation on the site was easy. Keep it up, mates

Reviewer : Benno Rating : (5/5) Date : 30/05/2006
Good, quick and easy to navigate checkout process. No need for annoying registration process. A pleasure to deal with. Thanks guys! Ben.

Reviewer : dwain dibbly Rating : (5/5) Date : 19/05/2006
Good info, easy system to navigate

Reviewer : Terry Rating : (5/5) Date : 18/05/2006
Very user friendly

Reviewer : Bob B Rating : (5/5) Date : 17/05/2006
This is my first shopping experience here and not only is the site intuitive it has a great help system with pop-up windows. A pleasure to shop here.

Reviewer : John Rating : (4/5) Date : 16/05/2006
good site. should explain no gaps or dashes to be put in credit card numbers

Reviewer : Col Rating : (2/5) Date : 14/05/2006
...rating would have been better if you had allowed PO Boxes in your on-line shopping and delivery!

[CW says:†Sorry, but our couriers require a signature as proof of delivery and that's not possible with PO boxes. We will use other forms of shipping if you will accept that the delivery isn't guaranteed]

Reviewer : Judy Rating : (3/5) Date : 14/05/2006
Received error message when tried to submit a different delivery address from billing address. Had to set billing address the same as delivery address to avoid error. Concerned that courier is going to have difficulty locating my physical office on the uni campus. I regularly receive goods purchased on internet, delivered via Australian Air Express, and they have always delivered to my PO Box on campus before, with no difficulty.

Reviewer : Peter Lim Rating : (4/5) Date : 9/05/2006
Your prices are competitive, the website catalog are comprehensive, so is the FAQ sections. Overall a pleasant and expedient online shopping experience.

Reviewer : Narelle Rating : (4/5) Date : 7/05/2006

Reviewer : Rosy Rating : (5/5) Date : 2/05/2006
Very easy transaction. Hopefully item will arrive as stated because the internet side of this transaction was clear and self explanatory.

Reviewer : Mal Rating : (4/5) Date : 24/04/2006
Straight forward and user friendly transaction

Reviewer : nutmegs_sister Rating : (5/5) Date : 18/04/2006
Excellent range of products, great prices & a webpage that's pleasing to browse through.

Reviewer : TEDGP Rating : (4/5) Date : 11/04/2006
Great range, easy shopping, quick shipping

Reviewer : MikeB Rating : (5/5) Date : 22/02/2006
Initially seduced by the pricing, I am pleased to say that the service was also first class. Questions were answered promptly, and the printer shipped out as promised. I've been the happy owner of my Epson R1800 for a week now, and will buy with confidence again from Paul and the guys here at Camera-Warehouse

Reviewer : Pam Rating : (5/5) Date : 17/02/2006
The site is very good and the service is even better. I'll be coming back again. Excellent service.

Reviewer : Harold Rating : (5/5) Date : 7/02/2006
The web site is easy to navigate it would be excelent if you could check your account and back orders on line. Prices are very competive,will certinately be back.

Reviewer : Harold Rating : (5/5) Date : 7/02/2006
Site is easy to navigate . Would be excellent is you could check the status of your account and back orders on line. Prices very competive , will certinally be back

Reviewer : louise Rating : (4/5) Date : 7/12/2005
easy to understand, and pictures are clear of products with a good description.

Reviewer : Pete Rating : (5/5) Date : 22/11/2005
I ordered the camera at midnight thursday via Sydney based Camera Warehouse & it was delivered to Ballarat Victoria 3pm friday - I was dumfounded - what incredible service !!

Reviewer : Mal Rating : (5/5) Date : 5/11/2005
Excellent service! The camera was despatched as soon as available. Sales team communication was very good, as there was a slight delivery delay (due to Canon). Was going to buy on eBay, but Camera Warehouse price was the best of all! Will definitely use Camera Warehouse again.

Reviewer : Cain Rating : (4/5) Date : 3/11/2005
An excellent sales team! Paul helped me every step of the way answering all of my questions honestly and was quick to reply. Thanks again!

Reviewer : Lee Rating : (5/5) Date : 30/10/2005
Sales team kept in touch very well. The product was shipped fast as soon as it is available. Wish to do business again.

Reviewer : Barry Rating : (5/5) Date : 12/10/2005
Wanted Pro1. Paul responded to Email re stock immediately. Ordered camera and received it next day in perfect order. No-one could do better than that! Price good too.

Reviewer : Erin Rating : (5/5) Date : 6/10/2005
Paul was very helpful and prompt with my various enquiries. My camera arrived (carefuly packed)within 48 hours of ordering. Also I couldn't find anywhere else that came close to matching the price for the fantastic FZ5 I bought. Can't ask for anything more than that!

Reviewer : John Rating : (5/5) Date : 5/10/2005
Shopping with Camera Warehouse was quite simply the best online shopping experience I have had. All my email queries were answered immediately, and my special shipping arrangements were accommodated completely. You expect to pay a bit more for quality service, but what I got was the best service at the lowest possible price.

Reviewer : Phoebe Rating : (5/5) Date : 26/09/2005
Excellent service, great prices and great products. The camera was delayed by approx 1 week however I was kept in constant contact regarding the status of my order, which was most appreciated. Would definitely recommend to my friends and family.

Reviewer : JohnMc Rating : (5/5) Date : 26/09/2005
I found the site easy to use, the prices very good, the staff very helpful and the delivery very prompt. All up, a very satisfying shopping experience. I would not hesitate to shop here again or to recommend others

Reviewer : wasnapper Rating : (4/5) Date : 21/09/2005
Good feedback on delivery (especially when one item was out of stock and delayed slightly) product arrived promptly easy to deal with good work!

Reviewer : Trevor Rating : (5/5) Date : 16/09/2005
Received iPod the day after ordering. Quick, friendly service. I shopped around for days at online stores and the retail giants and Paul's prices are the cheapest by a long way. What are you waiting for? Start ordering now!!!

Reviewer : Helen Rating : (5/5) Date : 9/09/2005
Got my iPod yesterday (right after I posted my comments!) Very happy with it. I would recommend Camera Warehouse to anyone!

Reviewer : Helen Rating : (4/5) Date : 8/09/2005
I got my camera and memory card within 2 days. Love it to death! I originally placed an order for the WRONG memory card to go with my camera, but thanks to Paul's attention to detail, he called me to double check if I wanted the two to work together. If it weren't for Paul's great service, I would have ended up with an incompatible card for my camera! Great to see these guys know what they're doing! I would have rated them 5 stars if my ipod arrived with my camera. I am still waiting but I s

Reviewer : Paul L Rating : (5/5) Date : 1/09/2005
After much research around local Brisbane and On-Line, these guys were clearly the best price. Due to me fooling around, I ran out of time and needed a Camera pronto as the family & I were off on holidays. Rang on Wednesday, got great advise and assistance, paid that day and Camera & card turned up very next afternoon. Extremely happy.

Reviewer : Gitta Rating : (5/5) Date : 3/07/2005
I regard your service as excellent! I ordered a new model of a camera from you which was not available at the public market before the end of June and received it already on the 20th of June ... . My e-mails to you were answered promptly and you took lots of time to answer my questions on the phone - thank you!! I would recommend your company any time!

Reviewer : Rusty Rating : (5/5) Date : 28/06/2005
I have been looking around at different cameras and emailed these guys for more info on them. Fantastic service, quick communication and excellant prices. Compared prices around the Net & at City stores and I would be surprised if if found better than here. Ordered a camera on the weekend, confirmation email back on Monday, camera arrived Tuesday!! What more could you want!!

Reviewer : Tally Rating : (5/5) Date : 27/06/2005
A quick, simple to use On-line shopping experience compared to many others I have dealt with.

Reviewer : al Rating : (4/5) Date : 3/06/2005
I wish I had seen the note at the bottom of the page regarding the problem with the Fuji Camera I purchased earlier today. If you are able to waver the shipping charge I certainly will be buying all my accessories for this camera and my others through you guys.

Reviewer : al Rating : (4/5) Date : 2/06/2005
Informative and the prices were there to be seen

All reviews are the opinion of a Camera-Warehouse user and not of Camera-Warehouse, it's employees or owners.  If you find a review offensive or inaccurate in any way, please email our editorial team with the details. Thank you.

Store address:
695A Princes Highway
Tempe NSW 2044
(02) 9558 3116
(200m from Tempe IKEA)