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2/04/2009 10:51:00 AM by paul
When new products, particularly digital cameras, are released it is often very difficult for us to secure stock in sufficient numbers to fulfil demand due to peaked interest and supply limitations.
We get many inquiries from customers that are interested in these new models, but who are reluctant to commit until they've read reviews from people who have had a chance to test the product. Unfortunately, it's often the case that the first batches of stock have long gone by that time, which can sometimes mean a long wait for more stock to arrive. This is particularly true when the reviews are positive!
We understand this predicament completely, which is why we allow our customers to place no obligation pre-orders for products prior to release. We don't take deposits (except in exceptional circumstances) or your credit card details and you're free to cancel at any time.
Creating a pre-order is the same as placing an order as normal, which you can do online or by calling us on 1300 304 165. When the stock arrives it is automatically allocated to your order. We'll contact you when this happens, at which time you can decide if you still want the goods or not.
The advantages of pre-ordering in this way are:
- you can secure limited stock early
- you're under no obligation to complete the purchase
- you avoid potentially lengthy delays for popular products
- you are automatically informed of any updates to ETAs
- we can ensure that any accessories are also allocated to your order in good time
If you'd like more information on pre-ordering, please call us on 1300 304 165 or send us an email.
To ensure you're the first to hear about new product releases, please join our mailing list.
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